Call Centre Representative

2 weeks ago


Glasgow, United Kingdom CHANNEL ALT LTD Full time

**Duties**:

- Handle inbound and outbound customer calls professionally and courteously
- Upsell products or services to customers where appropriate
- Conduct data entry tasks accurately and efficiently
- Analyze customer needs to recommend the most suitable products or services
- Maintain a high level of phone etiquette at all times

**Experience**:

- Previous experience in a call center or customer service role is preferred
- Strong communication skills with the ability to effectively communicate with customers
- Excellent data entry skills and attention to detail
- Ability to analyze customer information to provide personalized service

**Job Types**: Full-time, Permanent

Pay: From £25,464.22 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Glasgow: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 28/05/2024



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