Call Centre Representative
2 weeks ago
**Duties**:
- Handle inbound and outbound customer calls professionally and courteously
- Upsell products or services to customers where appropriate
- Conduct data entry tasks accurately and efficiently
- Analyze customer needs to recommend the most suitable products or services
- Maintain a high level of phone etiquette at all times
**Experience**:
- Previous experience in a call center or customer service role is preferred
- Strong communication skills with the ability to effectively communicate with customers
- Excellent data entry skills and attention to detail
- Ability to analyze customer information to provide personalized service
**Job Types**: Full-time, Permanent
Pay: From £25,464.22 per year
**Benefits**:
- Company events
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Glasgow: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 28/05/2024
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