Call Centre Representative
4 weeks ago
**Responsibilities**:
- Answer incoming calls professionally and provide accurate information to customers
- Make outbound calls to follow up on inquiries or sales leads
- Upsell products or services to increase revenue
- Conduct data entry tasks accurately and efficiently
- Analyse customer needs to recommend appropriate solutions
**Qualifications**:
- Excellent phone etiquette and communication skills
- Ability to communicate effectively with customers from diverse backgrounds
- Experience in upselling products or services is an advantage
- Proficient in data entry tasks with high accuracy
- Multilingual capabilities are a plus for this role
**Job Types**: Full-time, Permanent
Pay: From £25,467.82 per year
**Benefits**:
- Company events
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Glasgow: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 29/05/2024
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