Customer Service

7 months ago


Glasgow, United Kingdom Henry Winning & Co. Ltd Full time

**Job Summary**

Henry Winning & Co. are recruiting for a motivated and enthusiastic Customer Service Assistant to join our friendly and professional team. Based at our production site in Parkhead, this position is available immediately.

**Responsibilities and Duties**
**- **Managing our online shops (including Ebay and Amazon). This includes picking, packing and invoicing any orders.
- Dealing with returns and customer complaints
- Taking orders from customers and entering them onto our computer system
- Assisting the sales team by sending out quotes to customers and maintaining customer databases
- Creating delivery notes and sales invoices using Sage 50 Accounts
- Booking couriers and creating shipping labels
- Administration support to other members of staff
- Any other office duties as required

**Qualifications and Skills**
- Ability to learn and retain information
- Good computer skills essential
- Knowledge of Microsoft Word and Excel
- Experience of using Sage 50 Accounts (not essential)
- Must be able to work on own initiative
- Excellent literacy and numeracy skills
- Must be comfortable taking incoming calls and making outgoing calls

**Job Type**: Part-time
Part-time hours: 16-20 per week

**Salary**: From £11.00 per hour

Schedule:

- Day shift
- Monday to Friday

Work Location: In person



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