Service Team Leader

7 months ago

Bristol, United Kingdom Morrisons Full time

**About The Role**:
**Are you good with people and a natural leader, or a great customer assistant looking for the next step in your career?**

Do you have a helpful and friendly style, enjoy meeting new people and going above and beyond for customers?

We're looking for Team Leaders to lead our Service teams and drive our service performance forward for our customers.

As a Checkout Team Leader you’re the driving force behind our Checkout team and as part of your role you will:

- Be a visible presence across all front end service operations, utilising headsets to quickly support colleagues and help customers complete their purchases quickly and efficiently at checkouts
- Create a team that delivers outstanding, friendly and helpful service to all our customers
- Create an engaging department environment where colleagues are trusted to place customers at the heart of everything they do and actively contribute ideas for improvement
- Build a supportive and performance driven culture where achievement and contributions are recognised and rewarded
- Confidently utilise all dashboards and reports to make decisions that will optimise the front end experience,root cause issues, developing plans and implementing corrective action
- Ensure all policies, procedures and legal obligations including cash handling, are followed as specified by the company
- Be responsible for the coordination and day-to-day communication within the front end departments, including cash, petrol station (where applicable) kiosk, customer service desk, trolleys and car park, supporting colleagues with queries where required
- Minimise waste, delegating put backs to be completed in a timely manner

**In return for your hard work we will offer you**:

- Fully flexible shift patterns
- Six weeks holiday (including bank holidays)
- 15% discount in our supermarkets and convenience stores available from the day you join us
- Additional 10% discount card for a Friend or Family member
- Career progression and development opportunities
- Subsidised in store cafe or shop floor ranges
- Competitive pension and life assurance
- Healthcare/Well-being benefits including Aviva Digital GP
- Morrisons MyPerks with discounts at high street shops, cinemas and gyms, and lots more
- Optional Payroll charity donations
- A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave

We want to provide everyone with the opportunity to succeed in their role and career with us. It’s one of our main ambitions here at Morrisons, so this could just be the start of your Morrisons journey.

**About The Company**:
We love providing our customers with a great shopping experience they won’t find anywhere else. We are one of the UK’s largest supermarkets, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket.

We’ve lots of opportunities for you to play your part. So, whether you want to make the freshest food or serve our customers, we’d love to meet you... We're Foodmakers and Shopkeepers and together, we make Morrisons. What we make, makes us who we are

**About You**:
You’ll be the kind of person who has:

- Ability to build and maintain effective relationships
- Experience in developing and leading teams, coaching to build competence and confidence for high performance
- Strong operational and technical knowledge of the Service department
- Able to effectively plan, organise and manage own and direct reports workload
- Able to work to strict deadlines

**What happens next?**

Please note: We will only recruit individuals who are over the school leaver’s age. To find out the school leavers age please visit the following link

  • Service Team Leader

    7 months ago

    Bristol, United Kingdom Rentokil Initial Full time

    Initial Washroom Hygiene - Team Supervisor - Bristol **Monday - Friday (6 am start time)**: £25810 + customer service incentives + leads commission + RI Rewards (Discounts and cashback site), Do you want to lead a team to achieve excellent levels of service? Are you passionate about developing your staff to their full potential? Do you possess excellent...

  • Service Desk Team Leader

    6 months ago

    Bristol, United Kingdom Your Tech Future Ltd Full time

    **Service Desk Team Leader, Bristol** **Up to £40k DOE** **Paid Volunteering Days | Private Medical Insurance | Hybrid Working | Discretionary Bonus** **About the Business**: Fantastic opportunity to join our client as their new Service Desk Team Leader/Helpdesk Team Lead. This varied role presents a unique chance to refine your leadership skills while...

  • Customer Service Team Leader

    7 months ago

    Bristol, United Kingdom Pertemps Network Group Full time

    **Job Description**: **Job Title**: - Customer Service Team Leader **Salary**: - £28,000 - £30,000 per annum **Location**: - Yate, Bristol **Contract Type**: - Fulltime, Permanent position **Hours**: - Monday to Friday, 8:30am - 5:00pm We have a great opportunity for a Customer Service Team Leader to work with a leading manufacturing company in their...

  • Service Desk Team Leader

    2 weeks ago

    Bristol, United Kingdom Peaple Talent Full time

    Job Description Job Title: Service Desk Team Leader Reports To: Head of IT Service Delivery Direct Reports: Service Desk Team (1st and 2nd Line Analysts) Location: Portishead, Bristol Job Purpose The Service Desk Team Leader will lead a team of 1st and 2nd Line Service Desk Analysts to ensure outstanding IT support services for a subset of the company's...

  • Service Desk Team Leader

    4 weeks ago

    Bristol, United Kingdom Peaple Talent Full time

    Job Title: Service Desk Team Leader Reports To: Head of IT Service Delivery Direct Reports: Service Desk Team (1st and 2nd Line Analysts) Location: Portishead, Bristol Job Purpose The Service Desk Team Leader will lead a team of 1st and 2nd Line Service Desk Analysts to ensure outstanding IT support services for a subset of the company's diverse customer...

  • Service Desk Team Leader

    4 weeks ago

    Bristol,, South West England, United Kingdom Peaple Talent Full time

    Job Title: Service Desk Team LeaderReports To: Head of IT Service DeliveryDirect Reports: Service Desk Team (1st and 2nd Line Analysts)Location: Portishead, BristolJob PurposeThe Service Desk Team Leader will lead a team of 1st and 2nd Line Service Desk Analysts to ensure outstanding IT support services for a subset of the company’s diverse customer base....

  • Service Desk Team Leader

    2 weeks ago

    Bristol, United Kingdom Peaple Talent Full time

    Job Title: Service Desk Team Leader Reports To: Head of IT Service Delivery Direct Reports: Service Desk Team (1st and 2nd Line Analysts) Location: Portishead, Bristol Job Purpose The Service Desk Team Leader will lead a team of 1st and 2nd Line Service Desk Analysts to ensure outstanding IT support services for a subset of the company’s diverse...

  • Service Desk Team Leader

    4 weeks ago

    Bristol, United Kingdom Peaple Talent Full time

    Job Title: Service Desk Team LeaderReports To: Head of IT Service DeliveryDirect Reports: Service Desk Team (1st and 2nd Line Analysts)Location: Portishead, BristolJob PurposeThe Service Desk Team Leader will lead a team of 1st and 2nd Line Service Desk Analysts to ensure outstanding IT support services for a subset of the company’s diverse customer base....

  • Service Desk Team Leader

    3 weeks ago

    Bristol, United Kingdom Peaple Talent Full time

    Job Title: Service Desk Team Leader Reports To: Head of IT Service Delivery Direct Reports: Service Desk Team (1st and 2nd Line Analysts) Location: Portishead, Bristol Job Purpose The Service Desk Team Leader will lead a team of 1st and 2nd Line Service Desk Analysts to ensure outstanding IT support services for a subset of the company’s diverse...

  • Service Desk Team Leader

    4 weeks ago

    Bristol, United Kingdom Peaple Talent Full time

    Job Title: Service Desk Team LeaderReports To: Head of IT Service DeliveryDirect Reports: Service Desk Team (1st and 2nd Line Analysts)Location: Portishead, BristolJob PurposeThe Service Desk Team Leader will lead a team of 1st and 2nd Line Service Desk Analysts to ensure outstanding IT support services for a subset of the company’s diverse customer base....

  • Service Desk Team Leader

    4 weeks ago

    Bristol, United Kingdom Peaple Talent Full time

    Job Description Job Title: Service Desk Team Leader Reports To: Head of IT Service Delivery Direct Reports: Service Desk Team (1st and 2nd Line Analysts) Location: Portishead, Bristol Job Purpose The Service Desk Team Leader will lead a team of 1st and 2nd Line Service Desk Analysts to ensure outstanding IT support services for a subset of the...

  • Service Desk Team Leader

    2 weeks ago

    Bristol,, South West England, United Kingdom Peaple Talent Full time

    Job Title: Service Desk Team LeaderReports To: Head of IT Service DeliveryDirect Reports: Service Desk Team (1st and 2nd Line Analysts)Location: Portishead, BristolJob PurposeThe Service Desk Team Leader will lead a team of 1st and 2nd Line Service Desk Analysts to ensure outstanding IT support services for a subset of the company’s diverse customer base....

  • Service Desk Team Leader

    2 weeks ago

    Bristol, United Kingdom Peaple Talent Full time

    Job Title: Service Desk Team LeaderReports To: Head of IT Service DeliveryDirect Reports: Service Desk Team (1st and 2nd Line Analysts)Location: Portishead, BristolJob PurposeThe Service Desk Team Leader will lead a team of 1st and 2nd Line Service Desk Analysts to ensure outstanding IT support services for a subset of the company’s diverse customer base....

  • Service Desk Team Leader

    4 weeks ago

    Bristol, United Kingdom Peaple Talent Full time

    Job Title: Service Desk Team LeaderReports To: Head of IT Service DeliveryDirect Reports: Service Desk Team (1st and 2nd Line Analysts)Location: Portishead, BristolJob PurposeThe Service Desk Team Leader will lead a team of 1st and 2nd Line Service Desk Analysts to ensure outstanding IT support services for a subset of the company’s diverse customer base....

  • Customer Service Team Leader

    6 months ago

    Bristol, United Kingdom DK Recruitment Full time

    **Customer Service Team Leader** Immediately Required Are you an experienced and motivated Customer Service professional looking for a leadership role in the housing maintenance sector? We have an exciting opportunity for a Customer Service Team Leader to lead a team of 2 Repairs Schedulers in our clients great team. **Location**: Bristol **Salary**:...

  • Team Leader

    2 months ago

    Bristol, United Kingdom CV-Library Full time

    Team Leader, Circa 35K plus bonus, Bristol Are you an experienced travel sales manager with the drive and enthusiasm to lead your team to success. We have an attractive role with an exciting travel company in Bristol. A salary in the region of £35K plus bonuses is on offer for the successful candidate. Team Leader - Role & Responsibilities: Manage...

  • Team Leader

    1 month ago

    Bristol, United Kingdom C&M Travel Recruitment Full time

    Team Leader, Circa 35K plus bonus, BristolAre you an experienced travel sales manager with the drive and enthusiasm to lead your team to success. We have an attractive role with an exciting travel company in Bristol. A salary in the region of £35K plus bonuses is on offer for the successful candidate. Team Leader - Role & Responsibilities:Manage the team...

  • IT Service Desk Team Leader

    2 weeks ago

    Bristol, United Kingdom Peaple Talent Full time

    Job Title: Service Desk Team Leader Reports To: Head of IT Service Delivery Service Desk Team (1st and 2nd Line Analysts) The Service Desk Team Leader will lead a team of 1st and 2nd Line Service Desk Analysts to ensure outstanding IT support services for a subset of the company’s diverse customer base. This role focuses on maintaining high levels of...

  • IT Service Desk Team Leader

    3 weeks ago

    Bristol, United Kingdom Peaple Talent Full time

    Job Title: Service Desk Team Leader Reports To: Head of IT Service Delivery Service Desk Team (1st and 2nd Line Analysts) The Service Desk Team Leader will lead a team of 1st and 2nd Line Service Desk Analysts to ensure outstanding IT support services for a subset of the company’s diverse customer base. This role focuses on maintaining high levels of...

  • Team Leader

    6 months ago

    Bristol, United Kingdom SSP Full time

    **About the Role**: **Team Leaders at Coffee Room, Bristol Bus Station.** **Pay rate £12.30 per** **hour.** We are looking for** Full Time **Team Leaders to join our **Coffee Room at Bristol Bus Station.** As a team leader you will work a variety of shifts between** **7 am - 9 pm Monday to Saturday and 8 am - 8 pm Sundays. **Responsibilities for Team...