Patient Access and Booking Clerk
1 month ago
An exciting opportunity is available to join the Insourcing and Outsourcing team to create additional capacity for our patients on a fixed term basis. We are looking for enthusiastic individuals who want to be part of something exciting and help reduce our waiting lists. The roll will evolve as we progress with the insourcing and outsourcing programme, leading to opportunities for the right individual. This role requires excellent communication skills, the ability to multi task and stay calm under pressure is essential.
Working within a busy environment, to provide an accurate and prompt administrative function to facilitate the delivery of a professional, efficient and effective booking and administrative service.
Using own initiative in sometimes complex situations to ensure that patients are booked in line with Local and National Access Targets.
Work as part of a multi-disciplinary team, supporting other team members to deliver the Access targets and patient focused booking service. To be part of a cohesive and integrated admin function to the service.
**Duties/ responsibilities**:
Provide administration for patient pathways. For example, this may include working in a booking centre.
Act as first of contact for all enquiries into the Trust.
Use of local patient administration systems to manage all referrals, waiting lists and appointments for all patients in a timely manner.
The ability to speak Welsh is essential for this post
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
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