Ward Clerk

AAU is a thriving, innovative, front door service consistent of 23 assessment trolleys which operates 24 hours a day, linking directly with the Emergency Department and various Clinicians in the Community and will attend to patients with diverse medical needs. The Same Day Emergency Care Centre is also co-located in this Unit to provide same day assessment, treatment, and discharge for appropriate patients.

We are looking for an experienced Admin and clerical staff member to Join our current ward clerks on a permanent contract on the Acute Assessment Unit / SDEC. You will be the face of our unit as the first person to meet and greet any visitors who come to the unit. We will ensure that you are supported during your transition, in return we require excellent customer care skills and dedicated staff who want to help us continue to provide high standards of communication to patients and their relatives.

BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

The Ward Clerk will have responsibility for administrative duties within the Ward/Unit. The post holder will be responsible for ensuring an optimum level of efficient clerical support to the nursing and medical staff in a timely and accurate manner and to provide clerical support and assist the Unit Manager or their Deputy. He/she will have contact with patients, carers and all members of the multi professional team, as such he/she will provide front of house services for the Ward/Unit.