Medical Receptionist

3 weeks ago

Dalton in Furness, United Kingdom Market Street Medical Practice Full time

**MARKET STREET MEDICAL PRACTICE**

**JOB DESCRIPTION - MEDICAL RECEPTIONIST**

**Job Title: Medical Receptionist**

**Reports to**:Sam Thornley**

**Hours: 25 hours per week**

**Job Summary**:
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

**Responsibilities**:

- Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice
- Deal with all general enquiries, explain procedures and make new and follow-up appointments.
- Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner.
- Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
- Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
- Enter requests for home visits into the visit book, ensuring careful recording of all relevant details and where necessary refer to Duty Doctor.
- Advise the patients of relevant charges for private (non General Medical Services) services, accept payment and issue receipts for same.
- Enter patient information on to the computer as required.
- Ensure that all new patients follow correct registration procedures

Premises:

- Open up premises at the start of the day when first to arrive, de-activate alarm and make all necessary preparations to receive patients.When last to leave at the end of the day, ensure that the building is totally secured, internal lights are off and the alarm activated.
- Undertake any other additional duties appropriate to the post as requested by the Partners or the Practice Manager.
- Make sure the waiting room is tidy as necessary

1

**MARKET STREET MEDICAL PRACTICE**

**JOB DESCRIPTION - MEDICAL RECEPTIONIST**

**Confidentiality**:

- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
- The duty of confidentiality remains with you even after ceasing employment

**Health & Safety**:
The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the practice Health & Safety Policy, to include:

- Using personal security systems within the workplace according to practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
- Reporting potential risks identified.

**Equality and Diversity**:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

- Acting in a way that recognizes the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

2

**MARKET STREET MEDICAL PRACTICE**

**JOB DESCRIPTION - MEDICAL RECEPTIONIST**

**Personal/Professional Development**:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

- Participation in an annual individual performance review
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

**Quality**:
The post-holder will strive to maintain quality within the practice, and will:

- Alert other team members to issues o

  • Medical Receptionist

    3 weeks ago

    Barrow-In-Furness, United Kingdom Burnett Edgar Medical Centre Full time

    We are looking to hire a friendly, punctual and compassionate individual to become apart of our team. **Hours of work**:35 hours per week **Salary**:Depending on experience **Daily Duties -** - Meet and Greet all patients or third parties attending the surgery - Answering telephone calls - Processing prescriptions - General Administration (scanning &...

  • Medical Receptionist

    4 days ago

    Barrow-In-Furness, United Kingdom Burnett Edgar Medical Centre Full time

    We are looking to hire a friendly, punctual and compassionate individual to become apart of our team. **Hours of work**:35 hours per week **Salary**:£11.44 - £12.00Depending on experience **Daily Duties -** - Meet and Greet all patients or third parties attending the surgery - Answering telephone calls - Processing prescriptions - General Administration...

  • Medical Receptionist

    3 weeks ago

    Sutton-In-Ashfield, United Kingdom King's Medical Centre Full time

    King's Medical Centre is a GP practice based in the centre of Sutton-in-Ashfield. With 9,300 registered patients, we are a busy team who work closely together to ensure we deliver an excellent service to our patients. We are seeking a part-time receptionist to join our existing team. The vacancy is for 25 hours over five days. We have fixed reception shifts...

  • Care Navigator

    2 weeks ago

    Sutton-In-Ashfield, United Kingdom King's Medical Centre Full time

    King's Medical Centre is a GP practice based in the centre of Sutton-in-Ashfield. With 9,400 registered patients, we are a busy team who work closely together to ensure we deliver an excellent service to our patients. We are seeking a part-time receptionist to join our existing team. The vacancy is for 25 hours over five days. We have fixed reception shifts...

  • Care Navigator

    4 days ago

    Sutton-In-Ashfield, United Kingdom King's Medical Centre Full time

    King's Medical Centre is a GP practice based in the centre of Sutton-in-Ashfield. With 9,400 registered patients, we are a busy team who work closely together to ensure we deliver an excellent service to our patients. We are seeking a part-time receptionist to join our existing team. The vacancy is for 25 hours over five days. We have fixed reception shifts...

  • Medical Receptionist

    3 weeks ago

    Barrow-In-Furness, United Kingdom Bridgegate Medical Centre Full time

    **About us** Bridgegate Medical Centre is a small business in Cumbria, LA13 9SH. We are professional, engaging and fast-paced. Our work environment includes: - Modern office setting Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance...

  • Medical Receptionist

    3 weeks ago

    Barrow-In-Furness, United Kingdom Risedale Surgery Full time

    RECEPTIONIST JOB TITLE: RECEPTIONIST/ADMINISTRATOR Job Summary: The purpose of the role is to: Primarily answer telephone calls from patients regarding a variety of issues. Some face to face work on the main reception will also be required. In addition you will be required to: - Offer general assistance to the practice team and project a positive and...

  • Receptionist

    2 weeks ago

    Barrow-In-Furness, United Kingdom Lancashire & South Cumbria NHS Foundation Trust Full time

    **Receptionist** **South Cumbria Community Mental Health Team** **Band 2** **Permanent** **20 hours per week - to be worked 8.30 am - 12.30 pm, Monday to Friday** **Base - Duddon House, Barrow** **Applications are invited for a permanent, Band 2 Receptionist.** **We are looking to appoint a receptionist to work within the local Community Mental Health...

  • Medical Receptionist

    3 weeks ago

    Sherburn in Elmet, United Kingdom Sherburn Group Practice Full time

    **SHERBURN GROUP PRACTICE** The Medical Centre, Beech Grove, Sherburn in Elmet, North Yorkshire. LS25 6ED 01977 682208 **MEDICAL RECEPTIONIST VACANCY (30 hours/week)** Sherburn Group Practice is currently looking to recruit a receptionist to expand our existing team. The role will involve call handling, working on the reception desk, prescription and...

  • Receptionist

    2 months ago

    Barrow-In-Furness, United Kingdom Lancashire & South Cumbria NHS Foundation Trust Full time

    **Receptionist** **South Cumbria Community Mental Health Team** **Mental Health Network** **Band 2** **Permanent** **22.5 hours per week - to be worked 12.30 pm - 5.00 pm Monday to Friday** **Base - Duddon House, Barrow** Lancashire & South Cumbria NHS Foundation Trust is a great place to work and has a sound future as a leading provider of excellent...

  • Medical Receptionist

    2 months ago

    Barrow-In-Furness, United Kingdom Atkinson Health Centre Practice Full time

    25 hours per week over 5 days (5 hours per shift) shift time 1.30pm - 6.30pm *Job Summary:* **To undertake the reception and clerical duties as detailed below to a standard which ensures a high quality of care for the patients, promotes the image of the practice and assists the practice team in providing a professional, efficient and effective...

  • Receptionist

    3 weeks ago

    Barrow-In-Furness, United Kingdom Alexander Veterinary Centre Full time

    '''Overview: **Duties**: **-Booking, cancelling and changing appointments.** **-Receiving cash/card payments.** **- Deal with cash exchanges and end of day banking procedures.** **- Attend team meetings as and when requested.** **- Dispense medications/prescriptions** **- Keep client/patient records up to date.** ***: - Ensure all daily paperwork is...

  • Medical Receptionist/patient Services Administrator

    4 weeks ago

    Sherburn in Elmet, United Kingdom Sherburn Group Practice Full time

    **SHERBURN GROUP PRACTICE** The Medical Centre, Beech Grove, Sherburn in Elmet, North Yorkshire. LS25 6ED 01977 682208 **MEDICAL RECEPTIONIST/PATIENT SERVICES ADMINISTRATOR** **Part time ** 36 hrs Sherburn Group Practice is currently looking to recruit a Receptionist to expand our existing team. The role will involve call handling, working on the...

  • GP Receptionist

    1 month ago

    Sutton-in-Ashfield, United Kingdom Woodlands Medical Practice Full time

    Job summary Woodlands Medical Practice is afriendly, 5 partner GP practice in Sutton-in-Ashfield with approximitely 11,300 patients. We obtained an Outstanding rating with the CQCand we are committed to providing patient-centred care in a happy, supportiveand well-organised working environment. We are looking to recruit a parttime Receptionist to...

  • GP Receptionist

    4 weeks ago

    Sutton-in-Ashfield, United Kingdom Woodlands Medical Practice Full time

    Job summary Woodlands Medical Practice is afriendly, 5 partner GP practice in Sutton-in-Ashfield with approximitely 11,300 patients. We obtained an Outstanding rating with the CQCand we are committed to providing patient-centred care in a happy, supportiveand well-organised working environment. We are looking to recruit a parttime Receptionist to...

  • Medical Receptionist

    1 week ago

    Ince-in-Makerfield, Wigan, United Kingdom SSP HEALTH Full time

    We are looking for a friendly, experienced GP Receptionist/Administrator to join our friendly team on a full time basis. As a member of front line staff you will be the first point of contact for our service users and visitors. You will need to be non-judgmental with excellent communication and listening skills.You must be able to deal objectively and...

  • Office Receptionist

    2 weeks ago

    Moreton-In-Marsh, United Kingdom Paramount Structures Ltd Full time

    Due to continued growth, we are seeking an experienced Receptionist to join our team in Moreton-in-Marsh. The main role is to assist the operations manager by providing will be answering the telephone, diverting calls, organising the diaries of Directors and general office administration. Based in Moreton in Marsh, the role would be office based and is a...

  • Veterinary Receptionist

    2 weeks ago

    Henley in Arden, United Kingdom Severn Veterinary Centre Full time

    We are excited to be able to offer an opportunity for a receptionist to join our team. We would consider applicants able to work part or full time. Our practice thrives in an environment of collaboration and teamwork and we are supported by a fantastic group of people with a diverse range of interests and qualifications. We have a huge range of development...

  • Veterinary Receptionist

    3 weeks ago

    Henley in Arden, United Kingdom Severn Veterinary Centre Full time

    We are excited to be able to offer an opportunity for a receptionist to join our team. We would consider applicants able to work part or full time. Our practice thrives in an environment of collaboration and teamwork and we are supported by a fantastic group of people with a diverse range of interests and qualifications. We have a huge range of development...

  • Veterinary Receptionist

    3 weeks ago

    Henley in Arden, United Kingdom Severn Veterinary Centre Full time

    We are excited to be able to offer an opportunity for a receptionist to join our team. We would consider applicants able to work part or full time. Our practice thrives in an environment of collaboration and teamwork and we are supported by a fantastic group of people with a diverse range of interests and qualifications. We have a huge range of development...