Patient Pathway Co-ordinator

1 month ago


SuttoninAshfield, United Kingdom Sherwood Forest Hospitals NHS Foundation Trust Full time

Job summary

Are you passionate about providing exceptional patient care and ensuring a seamless healthcare experience?

We have an exciting opportunity for a Patient Pathway Coordinator to join our professional and dedicated team. We are committed to creating a positive journey for every patient seen within our service, and we're looking for someone who shares our vision and drive.

About the Role:

As a Patient Pathway Coordinator, you will play a vital role in ensuring patients experience a smooth and efficient journey through our service. Working in a fast-paced and dynamic environment, you will manage administrative and coordination tasks that are essential for delivering high-quality patient care.

Main duties of the job

To see the full detailed job description and main responsibilities of the job please refer to the job description attached.

About us

Thank you for your interest in this role.

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here, and we are the Health Service Journal's Trust of the Year in 2020.

The Care Quality Commission rated King's Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall, we are rated Outstanding for care.

For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.

Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients; we also care for you.

Our culture of learning, compassion and taking a person-centred approach are at the roots of our organisation. We would love you to join us.

Job description

Job responsibilities

To see the full detailed job description and main responsibilities of the job please refer to the job description attached.

Person Specification

Knowledge

Essential

Computer literate, with experience of using a keyboard with a high level of accuracy. Knowledge of NHS or service provider in general Thorough knowledge of healthcare or other administrative systems and processes Knowledge of databases, spreadsheets PAS, Excel or similar applications Experience of using a full range of IT/Patient data systems Confidentiality and Data Protection Health and Safety Equality and diversity

Desirable

Sound office clerical background providing knowledge of relevant procedures Experience of using a full range of IT/Patient data systems - As applicable to speciality

Qualifications

Essential

Good general education with GCSE English at grade C or above or equivalent qualification / experience. RSA II (or equivalent)

Desirable

Association of Medical Secretaries, Practice Administrator & Receptionist diploma (AMSPAR) NVQ in Customer Care Institute of Health Records & Information Management Diploma (IHRIM) European Computer Driving Licence Shorthand speeds of 80wpm

Further Training

Essential

On the job training.

Desirable

Supervisory training Experience of managing health & safety issues

Experience

Essential

Quality customer care Previous NHS knowledge and experience

Desirable

Experience of supervising staff

Contractual Requirements

Essential

Regular attendance and willingness to work flexible hours as necessary

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