Head of IT Service Operations

3 weeks ago

Manchester, United Kingdom Greater Manchester Police Full time

**Number of Posts**

1

**Advertised**

INTERNAL AND EXTERNAL APPLICANTS

**Branch/Division**

Information Services Branch

**IT Sub-Branch/Division**

IT

**Location**

Force Headquarters - Central Park Complex

**Grade**

Special Graded

**Rank**

Not applicable

**Leadership Level**

Senior Leader

**Contract Type**

Permanent

**Hours**

36.25 hours per week

**Hours**

Full time

**Advertised Salary**

£83,649 Per annum.

**Shift Allowances/Enhancements/ Additional Info**

Enhanced Vetting Required

**Advert**

The Role reports directly to GMP’s Director of IT and Digital and will assist the Director of IT and Digital in the delivery of IT Operations and the design and transition of new services into IT Operations. You will be responsible for the Management of the Operations and Service Design and Transition functions.

This is an exciting time to join Greater Manchester Police, you will be a dynamic executive leader with achievements in tangible delivery. You will have a keen sense of positive personal and public service values; you will relish the opportunity to work with like-minded colleagues in adding real value to GMP’s journey in realising its vast latent potential. You will embrace the privilege of leadership and embody that required to inspire the respect of your teams.

Experience of working in organisations with significant scale, complexity and working across an organisation, ideally across multiple functional disciplines is essential for the role.
You will be motivated by a high challenge and high reward opportunity.

Aims:
To assist the Director of IT and Digital in the delivery of IT Operations and the design and transition of new services into IT Operations.
Responsible for the delivery of all operational IT services to the agreed service level.
Optimises the delivery of services to improve quality and value for money.
Provides visible and active leadership in the management of change within the IT Branch.
Promotes IT policies, practices and decisions which recognise the current and evolving needs of all the stakeholders.
Proactive decision making to create value and operational effectiveness on behalf of IT Branch.

**Responsibilities**:
Service Operations
Service design and Transition
IT Security
Asset Management
Acts as Deputy Director as appropriate

**Closing Date**

11 May 2023

**Recruitment Team Contact**

**Other Information**

Please refer to the attached Job Description for further details regarding the skills required to do this role. The Job Description has been signposted to indicate at which stage of the process each criteria will be tested.

The Equality Act 2010 makes it unlawful to discriminate against a disabled person in all areas of employment, including recruitment. The Police Service welcomes people with disabilities and will do its best to make reasonable adjustments to the working arrangements and/ or the working environment providing it is possible to do so.

Should you require reasonable adjustments during the recruitment process, please let us know during the selection process.

To be eligible for appointment as a member of police staff, you must be a British citizen or a citizen of a country that is a member of the European Economic Area (EEA) or Switzerland. Commonwealth citizens and foreign nationals are also eligible but only if they are resident in the UK free of restrictions.
After 30 June 2021, nationals of the EEA or Switzerland will also need to provide evidence that their stay is free from restrictions.

In the context of EEA nationals, we are content that pre-settled status counts as free from restrictions.

**Minimum Age for Applications**

18

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