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Sales and Customer Service Advisor

7 months ago


Reigate, United Kingdom Lloyd Recruitment Services - Epsom Full time

We are working with an independent and growing business based in Reigate, who are looking for a Sales and Customer Service Advisor to join their team.

As part of your role, you will ensure that customers receive a friendly and professional service at all times, building lasting relationships and securing repeat business.

**Duties**:

- Listening and documenting customers queries and ensuring this information is passed to Technicians
- Consulting with technical staff and the end customer, about repairs and possible alternatives to expensive work
- Providing the best service and cost quotes to customers, providing less expensive alternatives when possible
- Answering questions about service outcomes
- Scheduling appointments
- Estimating repair costs

**Your Experience**:

- A friendly and professional communicator
- Enjoy building a rapport with customers and internal staff members
- Confident with face to face and telephone communication
- Excellent attention to detail

Refer a friend and earn up to £500 If you know someone who is searching for a new opportunity, recommend Lloyd Recruitment Services and you will receive a retail voucher of your choice up the value of £500. Full details can be found on our website.

Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer..

**Job Types**: Full-time, Permanent

**Salary**: £20,500.00-£30,000.00 per year

**Location**:

- Reigate, Surrey (preferred)

Work Location: In person

Reference ID: ME13829