Respiratory Administrator

4 weeks ago

Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

NHS AfC: Band 3

**Main area**
- Respiratory Medicine

**Grade**
- NHS AfC: Band 3

**Contract**
- Permanent

**Hours**
- Full time
- Part time
- Flexible working

37.5 hours per week

**Job ref**
- 164-5216282-C

**Site**
- Nottingham University Hospitals NHS Trust

**Town**
- Nottingham

**Salary**
- £22,816 - £24,336 per annum, pro-rata for part time.

**Salary period**
- Yearly

**Closing**
- 03/09/2023 23:59

Job overview

A fantastic opportunity has arisen within the Respiratory Department at Nottingham University Hospitals. We are looking for a dynamic and enthusiastic persons to join our team, in supporting our Specialty PAs in delivering a high quality administrative service to our consultants, clinical teams and patients.

Main duties of the job

Working as part of a wider team the post holder must exercise initiative to organise their own workload within defined deadlines facilitating an efficient and effective transition for patients through pathway ensuring they receive the appropriate diagnostic tests and appointments within a specified timescale.

Some of the key elements taken from the Job description are:

- Use and maintain admin and patient information systems/databases/reports in relation to patient pathway e.g. for tracking and flagging investigations and results and booking appointments.

Telephone calls inbound/outbound relating to patients specific care, in a confidential, sensitive and empathetic manner, with patients, GPs and wider health community.

Accurately transcribing from digital dictation, outpatient clinic letters and miscellaneous clinical correspondence to a high standard and within specified timescales.

Working for our organisation

We have a management team that is supportive, innovative and proactive in ensuring we offer a high quality service. We are keen to encourage developments in line with Trust policy and working in new ways. We recognise responsibility to ensure that staff are developed and stimulated within their environment in order to achieve vision and deliver care that reflects the values and behaviours of the team.

Detailed job description and main responsibilities

Putting this supporting information under the headings of the person specification will assist us with shortlisting.

Person specification

training & qualifications

Essential criteria
- 5 GCSE’s or equivalent C or above - must include English - 2
- Proven typing experience of letters/reports preferably from dictation systems preferably
- Proven experience in office administration including outlook, spreadsheets, word, reports tables

Desirable criteria
- Previous admin experience of working in the NHS using patient systems (medway, notis, DHR etc)

communication

Essential criteria
- Demonstrates they can clearly and accurately convey information verbally gathered from both verbal and documented reports & spreadsheets in a clear and concise way
- Demonstrates understanding of confidentiality, using sensitivity and empathy in communication with patients/clients
- Recognises their own role as part of an effective team and can develop and maintain constructive working relationships

Analytical & judgement skills

Essential criteria
- Uses judgement to make decisions in order to solve problems / enquiries
- Plan and organises own time and workload, demonstrating effective use of resources and to deadlines
- Demonstrate ability to deal with competing demands
- _________________________________________

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career

**Salary**: The quoted salary will be on a pro rata basis for part time workers.

Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.

At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.

ID and Right to work checks: NUH authenticate ID and right to work documentation including passports and driving licenses through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.

Consent:

- Transfer of information: If I have previous NHS service - I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the **Occupational Health Department **con

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