Welfare Rights Officer, Bathgate Partnership

8 months ago


Bathgate, United Kingdom West Lothian Council Full time

**Job Advert**:
The post holder will work in the Advice Shop Income Maximisation Team to promote financial inclusion and alleviate poverty through advice, advocacy and representation. This will include:
Supporting the Anti-Poverty Management Team in ensuring the delivery of high quality, effective and efficient Anti-Poverty Service in accordance with the relevant legislation and guidance, council policy and standards.

Responsibility for the line management of Information Advice Officers, Campaign Development Officers and Volunteers.

To assist in the delivery of service initiative, including assisting and providing information for the formulation and implementation of policy and procedures and the specification and development of relevant IT systems and processes.

Provide information, advice and representation on statutory benefits, welfare reform, money, debt and housing advice including tribunal representation in order to support customers to maximise their income, manage their debt and remain in their home. This will include identifying areas of benefit under-claiming, targeting of customers potentially affected by welfare reform and promoting take up.

Provide detailed and up-to-date knowledge of welfare benefits and tax credit legislation and support service delivery through the provision of specialist knowledge in specific areas of advice.

West Lothian Council are committed to far reaching changes to the way we deliver our Education Services. These changes include giving you the support and environment that you need to get on with your job and develop your abilities. Our dedication is demonstrated by the whole council achievement of the Investors in People Standard and always aiming a little higher in our service delivery and improvements.


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