Office Coordinator
5 months ago
**About us**
We are a small to medium business in the filtration and electronics industries, based in St Albans, AL1 1XB. We are professional, agile and professional.
**Job Summary**:
We are looking for a highly organized and motivated Sales Office Administrator to join our team and provide vital support to our customers and staff. You will be responsible for a variety of administrative tasks, ensuring the smooth operation of the sales department and contributing to achieving sales targets.
We are an SME based in St Albans, Hertfordshire that specialises in after-market sales of various filter technologies and electrical equipment into industries covering Marine, Agriculture, Industrial and Transport.
Due to rapid growth and re-structuring, we are looking to expand our Administration team and are looking for someone with experience in a busy sales office who can also support our growing warehouse capacity ensuring timely turnaround of goods in/goods out.
The role will be working alongside existing employees and involve speaking with current customers/suppliers, identifying the correct product needed, processing sales orders, booking goods in and out, supporting the warehouse team in packing and shipping when required.
As part of our small but dynamic team you will have the opportunity to learn new skills and grow into the role, gaining insight into the different facets of our business. We are looking for some one keen to learn and grow with us.
**Responsibilities**:
- Ensure accuracy by checking data in orders, quotes, and invoices
- Liaise with customers to clarify information, answer questions, and resolve any issues
- Coordinate with the logistics department to arrange timely deliveries
- Maintain and update customer and sales records in a CRM system
- Provide administrative support to the engineering team, such as scheduling and stock control
- Liaise with couriers, obtaining quotes and arranging shipments both nationally and internationally
- Working with our bookkeeper to ensure customer and supplier payments are made and up to date
- Stay up to date on company products and services
- Ensure suitable stock and office supplies are ordered
**Qualifications**:
- GCSE/O level educated as a minimum, A level preferred however a degree in business administration, or a related field is advantageous.
- Minimum 1-2 years of experience in a sales support or administrative role.
- Proven experience with CRM software and MS Office Suite
- Excellent organizational and time management skills
- Strong attention to detail and accuracy
- Effective communication and interpersonal skills, both written and verbal
- Ability to work independently and collaboratively as part of a team
- Ability to prioritise tasks, manage multiple deadlines, and work effectively in a fast-paced environment
- Proactive and resourceful problem-solving skills.
- Positive and professional demeanor
- Adaptability
- Able to work on own initiative
**Advantageous skills**:
- Experience on the filtration industry
- Experience with Cin7 software
**Benefits**:
- £30,000pa salary
- Company Pension
- 28 days holiday per year (inc bank holidays), increasing over time
- The opportunity to work in a dynamic and fast-paced environment
- To be part of a supportive and collaborative team
- To gain valuable experience in the sales industry
**Job Types**: Full-time, Permanent
**Salary**: £28,000.00-£30,000.00 per year
**Benefits**:
- Bereavement leave
- Company pension
- Free parking
- On-site parking
- Sick pay
Schedule:
- Monday to Friday
**Education**:
- GCSE or equivalent (required)
**Experience**:
- Office Administration: 2 years (required)
Work Location: In person
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