Service Reception/parts Assistant
6 months ago
**SERVICE RECEPTION / PARTS ASSISTANT**
Higgs and Barker is a family owned business that has been serving the motoring needs of customers along the Yorkshire coast and its surrounding areas since 1967. We have had links with Vauxhall, both as a main dealer and an approved service and repair centre for 43 years and we are now proud to become a local Euro Repar multi brand Service and Repair Centre.
Due to increased business we are looking for a highly motivated and reliable Service Reception / Parts Assistant who is able to work effectively within the team, assisting with the efficient running of the Service Reception and the parts department, to ensure industry-leading standards of customer care and satisfaction at all times.
Although some experience of working within the motor trade would be preferred it is not essential and training will be given.
**Daily tasks will include**:
Liaising with customers to schedule and book appointments
Handling customer enquiries swiftly, courteously and effectively
Keeping customers informed of progress of jobs at all times
Assisting with the organisation and maintenance of vehicle parts stock
Providing a swift parts service to the workshop, trade and retail customers
Assisting with the collection and delivery of vehicles when necessary
Assisting with the valeting of vehicles if necessary
To observe all health and safety regulations and COSHH regulations.
**Essential Requirements**:
Proficient IT skills
Excellent customer service and communication skills
Ability to work as part of a team with a flexible approach to daily tasks
Enthusiasm and motivation to self-develop
Full UK driving licence
**Ideal Requirements**:
Previous experience within the motor trade
A good mechanical awareness or understanding of cars and parts
**Position**: full time permanent
**Hours**: 8.00am to 5.00pm, Monday to Friday
**Holidays**: 20 days plus statutory bank holidays
**Salary**: £25,415
**Job Types**: Full-time, Permanent
**Salary**: £25,415.00 per year
**Benefits**:
- Company pension
Schedule:
- Monday to Friday
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
**Language**:
- English (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
Reference ID: SERVICE RECEPTION / PARTS ASSISTANT
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