Customer Service/sales Assistant

6 months ago

Bridlington, United Kingdom The forum Complex Bridlington Full time

**Job Title: Customer Care Assistant & Bounce Park Attendant**

**Job Overview**:
We are seeking enthusiastic individuals to join our seaside amusement arcade as Customer Care Assistants & Bounce Park Attendants. This multifaceted role involves providing excellent customer service, managing the bounce park attractions, and handling counter-related tasks.

**Responsibilities**:
1. **Customer Care**:

- Greet and assist customers with a friendly and approachable demeanor.
- Address customer inquiries, concerns, and provide information about arcade attractions.
- Ensure a positive and enjoyable experience for all visitors.

2. **Bounce Park Operation**:

- Monitor and manage the safety of participants in the bounce park.
- Enforce safety rules and guidelines to ensure a secure environment.
- Conduct periodic inspections of equipment and report any maintenance needs.

3. **Counter Work**:

- Handle transactions at the counter, including ticket sales and redemption processes.
- Maintain accurate cash handling and reconciliation procedures.
- Assist in maintaining a clean and organized counter area.

4. **Team Collaboration**:

- Collaborate with team members to ensure smooth operation of arcade activities.
- Communicate effectively with colleagues to address customer needs and operational challenges.

**Requirements**:
1. **Customer Service Skills**:

- Excellent interpersonal and communication skills.
- Ability to handle customer inquiries and resolve issues effectively.

2. **Team Player**:

- Collaborative mindset with a willingness to work in a team-oriented environment.

3. **Attention to Detail**:

- Accurate and organized in handling transactions and paperwork.

4. **Adaptability**:

- Ability to adapt to changing operational needs and high-paced environments.

5. **Safety Conscious**:

- Commitment to ensuring the safety of customers in the bounce park.

**Qualifications**:

- Previous experience in customer service or a similar role is preferred.
- Basic math skills for cash handling.
- Ability to stand for extended periods and move around the arcade.

**Benefits**:

- Competitive hourly wage.
- Employee discounts on arcade attractions.
- Opportunities for advancement within the organization.

**Job Types**: Temporary contract, Permanent, Part-time, Full-time

**Salary**: From £10.40 per hour

**Benefits**:

- Flexitime

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Flexitime
- Holidays
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person

Reference ID: Children's Play Assistant

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