Customer Liaison Officer
5 months ago
We have a challenging and exciting role for a customer focused individual to join the West Lancashire Borough Council's Repairs and Servicing Team. You will be a team player who has excellent communication skills.
Along with other team members you will be responsible for assisting contractors to gain access into customers homes to ensure that they can carry out testing and inspection in accordance with legislation and best practice.
You will:
- Lead for the Repairs & Servicing Team in all aspects of customer service and engagement in relation to compliance.
- Liaise closely with customers in their homes, to discuss their specific circumstances and create household profiles to assist the delivery of compliance with the minimum of disruption.
- Work closely with external/ internal partners in identifying solutions where residents have requirements/difficulties.
- Be the main point of contact for customers who are experiencing difficulties with the cyclical works and testing to their homes and assist in any other customer related issue for Repairs & Servicing.
- Assist the Repairs & Servicing Team in encouraging and developing customer participation in all aspects of repairs and compliance testing.
The post holder will support the development of a positive organisational culture that is outward looking, evidence based, and customer focused. You will adhere to the Council’s Expected Behavioural Standards ensuring that a high standard of customer care is maintained.
We pride ourselves on our friendliness and being a good employer with a range of benefits and employment terms and conditions to suit you. A competitive salary, generous annual leave entitlement, the opportunity for hybrid working, Local Government Pension Scheme, work life balance policies, and support for your personal development are just some of the benefits we offer.
If you are looking for a new and exciting challenge and want to be part of our Repairs and Servicing team, we would love to hear from you.
Interviews for this position will take place on 4th March.
The successful applicant will be required to undergo security checks as part of the Baseline Personnel Security Standard for accessing Government records. This will include a Basic DBS check.
Please be advised that a criminal record will not necessarily be a bar to obtaining a position with West Lancashire Borough Council.
-
Tenant Liaison Officer
6 months ago
Skelmersdale, United Kingdom Ionic Recruitment Ltd Full time**Key Information** - One of the UKs leading providers of planned and responsive maintenance services in the social housing sector, maintaining over 500,000 homes nationwide every year - Due to the increase in work they are looking for a Tenant Liaison Officer to help support the team within this role - This is a great opportunity for a long-term temporary...
-
Cyber Liaison Officer
1 month ago
Skelmersdale, Lancashire, United Kingdom Police Digital Services Full timeJob Title: Cyber Liaison OfficerAbout the Role:We are seeking a highly skilled Cyber Liaison Officer to join our team at Police Digital Service. As a key member of our National Management Centre (NMC), you will play a critical role in supporting the 24x7x365 nature of police operations, providing a threat detection and response capability for digital...
-
Cyber Liaison Officer
1 month ago
Skelmersdale, Lancashire, United Kingdom Police Digital Service Full timeAbout the RoleThe National Management Centre (NMC) is seeking a highly skilled Cyber Liaison Officer to join our team. As a key member of the NMC Cyber Liaison Team, you will work closely with the NMC Cyber Liaison Manager to set strategy and drive the team's work ethic.Key Responsibilities:Designated support and deputy for the NMC Cyber Liaison...
-
Customer Liaison Officer
6 months ago
Skelmersdale, United Kingdom West Lancashire Borough Council Full timeWe have a challenging and exciting role for a customer focused individual to join West Lancashire Borough Council. You will be a team player who has excellent communication skills. You will: - Lead for the Property Services Team in all aspects of customer service and engagement on construction related projects. - Liaise closely with customers in their...
-
NMC Senior Cyber Liaison Officer
4 weeks ago
Skelmersdale, United Kingdom Police Digital Services Full timeJoin Police Digital Service as NMC Senior Cyber Liaison Officer Starting at £55,000 per annum About Police Digital Service To protect people from harm in our rapidly changing world, police services must not only keep up with technology and business changes but develop capabilities and ways of working that will enable them to adapt to and deal with...
-
NMC Senior Cyber Liaison Officer
3 months ago
Skelmersdale, United Kingdom Police Digital Services Full timeJoin Police Digital Service as NMC Senior Cyber Liaison Officer Starting at £55,000 per annum About Police Digital Service To protect people from harm in our rapidly changing world, police services must not only keep up with technology and business changes but develop capabilities and ways of working that will enable them to adapt to and deal with the...
-
NMC Senior Cyber Liaison Officer
4 weeks ago
Skelmersdale, Lancashire, United Kingdom Police Digital Services Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Cyber Liaison Officer to join our NMC Cyber Security Team at Police Digital Service. As a key member of our team, you will play a crucial role in supporting the 24x7x365 nature of police operations, providing a threat detection and response capability for digital services before, during and...
-
Cyber Liaison Officer
4 weeks ago
Skelmersdale, Lancashire, United Kingdom Police Digital Services Careers Full timeAbout Police Digital ServicePolice Digital Service strives to be the go-to partner for technology developments and programmes across UK policing.The National Management Centre (NMC) is part of Police Digital Service and provides visibility and control of information risks for policing.It supports the 24x7x365 nature of police operations, providing a threat...
-
Client Services Liaison Specialist
11 hours ago
Skelmersdale, Lancashire, United Kingdom Co-operative Bank plc Full timeAbout the RoleWe are seeking an experienced Client Services Liaison Specialist to join our team at Co-operative Bank plc.This role involves providing high-quality customer service, supporting the team, and maintaining a working knowledge of products and services to meet customer needs.The ideal candidate will have excellent communication skills, a strong...
-
Senior Customs Compliance Officer
5 months ago
Skelmersdale, United Kingdom Alexander-Dennis Full time**Trade Compliance Officer** **Location**:Skelmersdale - Come join Alexander Dennis. We are transforming public transport globally by designing, manufacturing, and servicing the cleanest and greenest buses and coaches for our customers. - In a nutshell, we build buses and coaches. In fact, more than half of the buses you see on the roads in the UK are built...
-
Office Coordinator
4 weeks ago
Skelmersdale, Lancashire, United Kingdom Victorian Plumbing Full timeUnlock Your Potential as a Temporary Office Coordinator at Victorian PlumbingWe are seeking a highly organized and detail-oriented individual to join our team as a Temporary Office Coordinator. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our office.Your key responsibilities will...
-
Office Coordinator
4 weeks ago
Skelmersdale, Lancashire, United Kingdom Victorian Plumbing Full timeBe the Unsung Hero Behind the ScenesWe are seeking a temporary Office Coordinator to ensure our operations flow smoothly at Victorian Plumbing. As the maestro of office orchestration, you will be responsible for maintaining a well-organized and efficient workspace.Key Responsibilities:Inventory Management: Ensure our offices are well-stocked with the...
-
Housing and Support Officer
6 months ago
Skelmersdale, United Kingdom Birchwood Centre Full timeBirchwood is a national award-winning Charity within the homeless, housing and mental health sector. We are an evolving, dynamic and fast paced charity with a strong community presence in the West Lancashire borough. Our mission is to prevent homelessness and social isolation by empowering individuals to make positive and informed choices about their...
-
Office Administrator
7 days ago
Skelmersdale, United Kingdom Career Makers Full timeCareerMakers Recruitmentare currently looking for an Office Administrator in Skelmersdale, WN8.Duties will include:Answering the telephoneDealing with Customer enquiries by telephone or emailEntering Customer Sales Orders on to Sage, checking stock inventory to give lead timesAccounts payable processing supplier invoices on to Sage, matching to deliveries...
-
Office Junior
6 months ago
Skelmersdale, United Kingdom PCS Personal Care Services Ltd Full timeAs part of our ever-growing business and expansion; PCS Personal Care Services are searching for an Office Junior to work within our Head Office in Skelmersdale. Ideally a school or college leaver. Applicants must have; outstanding organisation and communication skills, a pleasant telephone manner, a keen eye for details, excellent computer literacy, the...
-
Security Officer
5 months ago
Skelmersdale, United Kingdom Marpol Security Limited Full timeMarpol Security are seeking security officers in the West Lancashire area who can demonstrate and deliver high-quality security, acting as a visual deterrent for our customers. As a static officer, you will join a team or operate in a lone working capacity with responsibility for securing premises, provision of concierge duties, responding to emergencies and...
-
Customer Service Assistant
5 months ago
Skelmersdale, United Kingdom TEAM CONTINUITY SOLUTIONS LTD Full time**CUSTOMER SERIVCE ASSISTANT NEEDED!!** We now have some fantastic opportunities to recruit a **Customer Service Assistant **to join our team in the West Lancashire area. **Shift Available **:working 9am-5:30pm **pay rate **:£11.91 per hour **Daily Duties include**: - To provide an efficient and streamlined service to customer - Be the first point of...
-
Customer Service Representative
5 months ago
Skelmersdale, United Kingdom NFU Mutual Agency Full time**The Role**: **Customer Service Representative** **Salary starting from £20,000 (dependant on experience)** **Full Time position** **Permanent Contract** **Location**:NFU Mutual South West Lancashire, 3C Maple Court, White Moss Business Park, Skelmersdale, WN8 9TW **Hours**:Monday to Friday | 9am to 5pm **Introduction to NFU Mutual** NFU Mutual offers a...
-
Energy Efficiency Specialist
1 month ago
Skelmersdale, Lancashire, United Kingdom Sustainable Building Services (UK) Ltd Full time £40,000 - £44,000Sustainable Energy Services Ltd. is a rapidly growing business with a fantastic opportunity for a detail-driven individual to join our team. We're looking for a person with the ambition to work in a detail-driven environment, carrying out retrofit assessments to individual properties for the purposes of funding energy efficiency works to privately owned and...
-
Security Officer
5 months ago
Skelmersdale, United Kingdom Atlas Facilities Management Limited Full time**About The Role**: Hourly Rate: £11.74 Location: Gillibrands Road, Skelmersdale, Lancashire, WN8 9TB Shift Pattern: Week 1: Wed, Thurs, Fri: 18:00 - 07:00 / Sat, Sun 19:00 - 07:00/Week 2: Thurs, Fri: 18:00 - 07:00 / Sat, Sun 19:00 - 07:00 The Role - Security Officer Atlas Security is security arm of the Atlas FM Group and was launched in 2021. This is...