IT Service Desk Support

4 weeks ago


Chadderton, United Kingdom Mantra Learning Full time

**IT Service Desk Support - £20k per annum DOE**

**Mantra Learning Ltd** is the UK’s leading Logistics learning and development organisation, with 52 years of industry recognition. Together with the National Logistics Academy, we provide support and development to help people and change lives and work with some of the biggest brands in the country, including Wincanton, Aldi, Travis Perkins and Eddie Stobart. Our organisation works with over 600 Apprentices, supports over 3500 people get back to work and improve their life chances and mental health and trains over 1000 people to become HGV drivers each year.

Our organisation works with over 600 Apprentices, supports over 3500 people get back to work and improve their life chances and mental health, and trains over 1000 people to become HGV drivers each year.

We have an exciting opportunity for an IT Service Desk Support to join our team. This position is a full-time role, Monday - Friday, working 37.5 hours a week, between the hours of 8am-5pm. This role is based in Middleton, Greater Manchester.

**The Role**

This is a perfect role for somebody with basic IT skills wanting to get into IT Support. We are looking for someone who primarily has good customer service skills, comes with a “can do/will do” attitude and can communicate effectively with the wider IT team and other stakeholders across the business in a timely manner.

**Your duties will include but will not be limited to**:

- Provide 1st and 2nd line technical support to users onsite and remote
- Maintain support requests by communicating and governing support desk expectations and SLAs. Ensure all requests are completed within defined SLAs.
- Maintain all organisational software across all revenue streams.
- Assist the IT & Systems Manager with project work as and when required

**Essential Skills**
- Good Customer Service skills
- Good communication skills

**The package**
- £20,000 per annum depending on experience
- IT Training package
- 22 days per annum plus 8 bank holidays
- Free parking
- Eyecare vouchers
- Auto enrolment to company pension scheme
- Discretionary profit related bonus scheme
- Subsidised team social events

This organisation is committed to safeguarding and promotes the welfare of all leaners and expects all staff to share this commitment.

The successful applicant will be required to undertake appropriate checks as well as providing proof of your right to work in the UK.


  • Service Desk Agent

    1 week ago


    Chadderton, United Kingdom Playtech Full time

    **Company Description** Founded in 1999 and premium listed on the Main Market of the London Stock Exchange, Playtech is a technology leader in the gambling industry with over 7,000 employees across 19 countries. Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our...

  • Service Desk Agent

    1 week ago


    Chadderton, United Kingdom Playtech Full time

    Service Desk Agent Full-time Company Description Founded in 1999 and premium listed on the Main Market of the London Stock Exchange, Playtech is a technology leader in the gambling industry with over 7,000 employees across 19 countries. Playtech is the gambling industry's leading technology company delivering business intelligence-driven...

  • Service Desk Agent

    1 week ago


    Chadderton, United Kingdom Playtech Full time

    Job DescriptionReady to level up your career?Playtech‘s Casino unit is looking for a Service Desk Agent with outstanding technical customer service and problem solving experience alongside excellent communication skills at all levels.Your influential mission. You will...Be a member of our Service Desk team ensuring that we deliver effective and...

  • Service Desk Agent

    1 week ago


    Chadderton, United Kingdom Playtech Full time

    Founded in 1999 and premium listed on the Main Market of the London Stock Exchange, Playtech is a technology leader in the gambling industry with over 7,000 employees across 19 countries.Playtech is the gambling industry's leading technology company delivering business intelligence-driven gambling software, services, content, and platform technology across...

  • Service Desk Agent

    5 days ago


    Chadderton, United Kingdom Playtech Full time

    Founded in 1999 and premium listed on the Main Market of the London Stock Exchange, Playtech is a technology leader in the gambling industry with over 7,000 employees across 19 countries.Playtech is the gambling industry's leading technology company delivering business intelligence-driven gambling software, services, content, and platform technology across...

  • Service Call Handler

    2 months ago


    Chadderton, United Kingdom Amberstone Security Full time

    **Detailed job description** **Overall purpose**: Amberstone provides integrated security solutions through the provision of technology products and manned guarding resources. Our security solutions bridge the gap through the provision of risk based integrated security solutions, deployed through our unique Amberstone Risk Modelling tool. Products combine...


  • Chadderton, United Kingdom Sunbelt Rentals Careers Full time

    About The Role CUSTOMER SERVICES - IT’S A PEOPLE THING Are you someone who can start a conversation in an empty room? One of those people who always manages to get things done, no matter how much there is to do? If the answer is yes and yes, there’s a place in our Customer Service team for you. It’s not about what you know. It’s who you are....


  • Chadderton, United Kingdom NHS Property Services Full time

    We have a great opportunity for a Support Services Team Leader to join our team based in Chadderton South Health Centre. The salary on offer is £24,535.01 per annum. This is Permanent, full time position working 37.5 hours per week. The working pattern will be Monday to Friday 6am-10am then 4.30pm-8pm. A full clean driving license will be required. We...


  • Chadderton, Oldham, United Kingdom NHS Property Services Full time

    We have a great opportunity for a Support Services Team Leader to join our team based in Chadderton - Chadderton South Health Centre.The salary on offer is £22,219.72 per annum. (Pro rata for part time hours). This is a 37.5 hour per week position with a working pattern of Monday to Friday split shift pattern (6am to 9.30am and 4pm to 8pm)Subject to changes...


  • Chadderton, Oldham, United Kingdom NHS Property Services Full time

    We have a great opportunity for a Support Services Team Leader to join our team based in Chadderton South Health Centre.The salary on offer is £24,535.01 per annum. This is Permanent, full time position working 37.5 hours per week.The working pattern will be Monday to Friday 6am-10am then 4.30pm-8pm.A full clean driving license will be required.We also...


  • Chadderton, United Kingdom UK Civil Service Full time

    Job summaryAre you someone who enjoys working collaboratively with different business areas?Do you enjoy developing people?Can you demonstrate exceptional leadership skills?If so, we'd love to hear from you!Job descriptionThe successful role holder will�provide leadership to a nationally dispersed and skilled team ensuring a wide range of learning products...

  • Support Worker

    2 weeks ago


    Chadderton, United Kingdom Future Directions CIC Full time

    _Rated by employees as 4.5 stars on Indeed, _**Future Directions**_ _offer a rewarding and exciting opportunity to join our team._ Our values: _Put People First, Be Transparent, Go the Extra Mile, Be Creative, Be Adaptable_ **Do you want to work for an organisation that has been rated OUTSTANDING by the CQC and awarded Best Employer of over 250 staff by...

  • Support Worker

    4 weeks ago


    Chadderton, United Kingdom Future Directions CIC Full time

    _Rated by employees as 4.5 stars on Indeed, _**Future Directions**_ _offer a rewarding and exciting opportunity to join our team._ Our values: _Put People First, Be Transparent, Go the Extra Mile, Be Creative, Be Adaptable_ **Do you want to work for an organisation that has been rated OUTSTANDING by the CQC and awarded Best Employer of over 250 staff by...

  • Support Worker

    3 weeks ago


    Chadderton, United Kingdom Future Directions CIC Full time

    _Rated by employees as 4.5 stars on Indeed, _**Future Directions**_ _offer a rewarding and exciting opportunity to join our team._ Our values: _Put People First, Be Transparent, Go the Extra Mile, Be Creative, Be Adaptable_ **Do you want to work for an organisation that has been rated OUTSTANDING by the CQC and awarded Best Employer of over 250 staff by...

  • Support Worker

    3 weeks ago


    Chadderton, United Kingdom Future Directions CIC Full time

    _Rated by employees as 4.5 stars on Indeed, _**Future Directions**_ _offer a rewarding and exciting opportunity to join our team._ Our values: _Put People First, Be Transparent, Go the Extra Mile, Be Creative, Be Adaptable_ **Do you want to work for an organisation that has been rated OUTSTANDING by the CQC and awarded Best Employer of over 250 staff by...


  • Chadderton, United Kingdom The VPS Group Full time

    Role: Key Account Executive Location: Chadderton Who are we? VPS UK offers property inspections, vacant property alarms, and highway safety systems for property owners and managers. Our innovative solutions and solid reputation sets us apart. We employ professionals across the UK in roles such as security installation, inspections, maintenance,...

  • Support Worker

    2 weeks ago


    Chadderton, Oldham, United Kingdom Future Directions CIC Full time

    _Rated by employees as 4.5 stars on Indeed, _Future Directions_ _offer a rewarding and exciting opportunity to join our team._Our values: _Put People First, Be Transparent, Go the Extra Mile, Be Creative, Be Adaptable_Do you want to work for an organisation that has been rated OUTSTANDING by the CQC and awarded Best Employer of over 250 staff by Skills for...


  • Chadderton, United Kingdom Humanity Full time

    Company Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Ethnic Minority, and the Previously Incarcerated. If you identify with any of the following...

  • Service Advisor

    2 weeks ago


    Chadderton, United Kingdom Motus Commercials Full time

    Here at **Motus Commercials** we’re **proud** to employ great colleagues who are passionate about their roles. When looking for the right role, we recognise everyone has different needs, considerations, and aspirations. So no matter who you are, what you need or where you’re going, Motus Commercials wants to be part of your future. Motus Commercials is...


  • Chadderton, United Kingdom Sunbelt Rentals Careers Full time

    About The Role Are you ready for your next role in a successful, progressive company with fantastic career development opportunities? We’re looking for the very best talent to join us at this exciting time in our journey, as we continue to strengthen our market leader position by providing an even better customer experience. Would you like to be...