Training Coordinator

7 months ago

Doncaster, United Kingdom Skill Step Group Ltd Full time

**About us**

Skill Step Training, a division of Skill Step Group Ltd, is a Training Provider based in Doncaster who supports learners in gaining the skills, knowledge, competencies, behaviours and qualifications needed for a successful career and life. We support our economy by ensuring that our learners are equipped to access employment, learn throughout their lives and providing them with the skills to progress within their career. Our mission is to deliver outstanding, bespoke and labour market led training programmes which will support learners to 'build the skills to provide the steps for a better future". Our vision is to provide education, training and support which prepares all of our learners for a life which is fulfilling.

**General role description**

We are looking for an experienced, knowledgeable and passionate Training Coordinator to be responsible for organising our training programmes and ensuring that all of the processes and systems are aligned to the needs of the business and industry standards. The role will undertake the duties of Sentinel and Rail Training Administrator.

**Duties and responsibilities**

Core responsibilities will include:

- Co-ordination of all assessments and training undertaken by Skill Step training in line with company policies and procedures, Awarding Organisation requirements, RTAS rules and industry standards.
- Planning, scheduling and organisation of training courses and assessments
- Booking facilities and ordering equipment/resources required for training and assessment events
- Engage and maintain effective working relationships with clients ensuring that their training needs are met
- Manage the training calendar and online booking system ensuring that all company training events are captured and communicated
- Record all bookings and make information available for appropriate colleagues
- Communicate booking confirmation details to delegates/clients, including any pre course information in a timely manner
- Co-ordinate the booking of all training events with the associated awarding organisation
- Ensure training and course documents are processed in line with awarding organisation requirements and RTAS Rules
- Maintaining Skills Backbone’s Events Calendar ensuring that all events are added in line with timescales
- Ensuring that sub-sponsor forms are completed and returned in a timely manner
- Undertaking relevant pre-requisite checks in line with the training and assessment documents from Training Toolkit and awarding body specifications
- Pre-populate Trainer/Assessor packs and Individual Learning Plans
- Dispatch certificates in a timely manner
- Ensure training and assessment documents are returned, filed and stored correctly and timely
- Book any hotel and travel arrangements if required
- Ensure accurate recording of learner data using our MIS system
- Support with the designing and updating of course materials
- Invigilate courses where required
- Actively promote Skill Step Training’s courses through various means e.g. networking events, direct marketing, social media etc.
- Support with and promote day to day Health and Safety within the centres
- Support with audit and inspection preparations (e.g. RISQS/NSAR/Ofsted)
- Supporting with the completion of the Self-Assessment Report and Quality Improvement Plan
- Act as sentinel coordinator for the business

General duties and responsibilities will include:

- To ensure security of company assets
- To comply with all company policies and procedures
- To comply with the companies safeguarding policy & procedures
- To comply with Equal Opportunities Legislation and be proactive in challenging prejudice, discrimination and stereotyping.
- To implement in full the Company’s quality policies and procedures.
- To consult the Company Health and Safety Policy with regards to their specific responsibilities as described in the general arrangements section
- To give consideration to their actions at work as to how they may affect the safety of learners, clients and visitors to Company premises
- Support the organisations core values
- Co-operate with all staff to achieve a healthy and safe workplace and reporting any risks identified, at the company’s or others premises, to the designated Health and Safety Officer.
- Other duties that may be identified from time to time by the Company
- Attend relevant training / personal development programmes

**Skills and Knowledge**

Essential skills, knowledge and experience required to fulfil the role include, but are not limited to:

- Knowledge of NSAR, RTAS and Sentinel Scheme Rules
- Education and/or Training industry experience
- Good IT skills in outlook, word, excel and PowerPoint
- Experience of using a Management Information System e.g. PICS
- Excellent communication skills both verbal and written
- Excellent telephone manner and customer service skills
- Ability to work on own initiative and part of a team
- Ability to plan and prioritise workload

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