Iscan Quality Support Care Coordinator

7 months ago


Hyde, United Kingdom Tameside and Glossop Integrated Care NHS Foundation Trust Full time

To provide a quality, comprehensive high level administrative and clerical support to the ISCAN/Community paediatric team. To develop a good understanding of the importance of clinical and performance review requirements of the ISCAN/SEND Trust information systems.To set up and maintain efficient office support systems, ensuring that ISCAN/SEND materials and resources are reproduced in a timely manner and efficiently organised to enable maximum clinical contact time. To input and quality check data in the Trust information systems. To prepare and summarise data in preparation for standardised reports.

To support, the development, of publicity and other materials for parents and stakeholders. To provide the team with Expertise and support in the trust information systems To manage, telephone and personal contact, from patients and carers, other staff members and external persons with intelligence, foresight and sensitivity, strongly respecting the needs for confidentiality. To be responsible for sourcing, ordering and managing a range of clinical support and office supportresources. To support, the adherence, of local, administrative and human resource procedures to enable the team to function effectively.

To support any ad hoc administration tasks required by all teams within the Childrens and Young peoples team Communications Communicates, highly sensitive and confidential information with a wide range of multi-professional, inter-agency personnel including residents and members of the public Arrange appointments for patients, using EMIS, Clinical diary management and set up reminders Monitor Cancellation, DNA and rearranged appointment data Implement improvement pathways for clinic bookings Sort distribute and where appropriate deal with correspondence and messages, both verbal and written to a high quality standard.



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