Completions Officer

2 days ago


Solihull, United Kingdom Morgan Parkes Recruitment Limited Full time

**Job Title: Completions Officer**

**Salary: £19,500 - £24,000**

**Location: Solihull**

**Hours: 37.5 hours per week - Monday to Friday, 8.30am to 5.00pm (one hour for lunch) Hybrid working is available.**

**Description**:
Due to expansion our client, a well-respected and long-established financial services company based in Shirley, Solihull is recruiting a Completions Officer to join their busy new business team.

**Key Duties**:

- Refer to and liaise with underwriters, surveyors, and legal department as and when appropriate
- Action Report on Title in line with checklist
- Carry out high court petition searches
- Release of completion funds
- Handle all incoming completion enquiries
- Communicate with and update solicitors on progress of the mortgage offer
- Handle the post completion retention funds process

**Key Skills/Experience Required**:

- Experience in a customer service-based role
- Working knowledge of the mortgage industry, mortgage lifecycle and mortgage completion process
- Knowledge and understanding of legal issues relating to completion of mortgages
- Demonstrate excellent communication skills, ability to empathise and challenge processes
- Ability to work on your own initiative
- Adapt communication style to suit customers when required
- The ability to remain calm under pressure
- An excellent telephone manner
- A can-do attitude

In return for your hard work, you will earn a starting salary of £19,500 - £24,000 and excellent benefits.



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