Administrator

2 weeks ago


StratforduponAvon, United Kingdom Institution of Fire Engineers Full time

**Administrator**

**The successful Administrator will be responsible for**:

- Manage meeting agendas, arrangements, appointments, travel, etc.
- Taking of meeting minutes, adding and amending agenda items
- Departmental processing: Processing of membership and registration (Engineering Council
- Database amendments which may include membership changes of addresses, cancellations / resignations, deceased members and reinstatements.
- Coordinate activities and operations to ensure efficiency and compliance to company policies
- Updating literature and forms
- Using Microsoft for Windows, incorporating Word, Excel, and Power Point (latest versions). Membership database system - Microsoft Dynamics CRM. Use of internet and Outlook. Use of NARIC subscription system to review submitted qualifications for equivalency.

**The successful Administrator will hold**:

- Excellent customer service skills
- Experience of using systems for data entry and reporting
- High standards of accuracy, record keeping and attention to detail
- Excellent IT skills and competence in Microsoft Office (Outlook, Word, Excel, PowerPoint and Teams)
- Proofreading skills
- Good time management skills with the ability to prioritise, plan and organise day to day activities ensuring that deadlines and objectives are achieved
- Ability to act with professional integrity and confidentiality at all times
- Experience using of CRM systems, particularly Microsoft Dynamics, will be beneficial
- A-Level or equivalent (required)

**Benefits**:

- Pay: £24,126.72 per year
- Hours: 8.30 - 4.30 Monday to Friday inclusive of 1 hour lunch
- 25 days holiday + statutory
- Birthday day off
- 7% employer pension contribution
- Free on-site parking
- Hybrid working up to 2 days per week from home (upon successful completion of probation)
- Private healthcare (upon successful completion of probation)
- Life Assurance (upon successful completion of probation)
- This is a full time, permanent role with an initial probationary period of 6 months.

This role would be suitable for those with experience as a PA, Executive Assistant, Receptionist, Administrator, Customer Service Administrator, among others.

Pay: £24,126.72 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Free parking
- On-site parking
- Private medical insurance

Schedule:

- Monday to Friday

**Education**:

- A-Level or equivalent (required)

**Experience**:

- customer service: 2 years (required)

Work Location: In person

Reference ID: MSA2024


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