Receptionist - The Cobham Clinic

8 months ago


Luton, United Kingdom Bedfordshire Hospitals NHS Foundation Trust Full time

To provide a focal point of communication for the Cobham Clinic, with patients, relatives, medical and nursing staff, using judgement to facilitate a successful outcome of all enquiries. To be responsible for the administration arrangements associated with admissions and outpatient appointments. Including liaising with theatres regarding booking of surgical procedures. To collate data on service provided to private patients.

To input data onto the ipm administration system. To maintain the filing of confidential patient records. To prepare consulting rooms for clinics, ensuring all patient records are available. To assist the nursing staff in booking follow-up appointments, and with locating and filing patient records.

To receive payment from patients before, during and after an episode of care. To issue a receipt for payment and take to cashiers office when required. To open post and distribute accordingly. To answer queries from patients regarding price schedules for procedures.

To sort and distribute mail, re-addressing discharged patients mail. To be responsible for the post holders own mandatory training fire, health and safety, manual lifting etc. To be responsible for the post holders own training development programme, including a personal development plan.



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