Emergency Department Receptionist
7 months ago
Job overview
We are looking for an Emergency Department Receptionist to join our busy clerical Team.
We would like to hear from people who enjoy interacting with the public and are passionate about delivering customer service to a high standard in a busy and challenging environment. You will have the experience and knowledge to meet the criteria outlined within our personal specification and job description for this role.
If you feel you are the individual we are looking for to join our friendly team we look forward to hearing from you.
The post holder will deal with all enquiries from patients, relatives, colleagues and police. The post holder will provide excellent clerical support within the reception and clinical areas of the department.
**EXPERIENCE REQUIRED**:
- Confident to deal with the public
- Able to work under pressure
- Competence in the use of keyboard/computer
1) To gain information from patients e.g. demographics and nature of complaint.
2) To enter information received into one of the ED computer systems amending
patient’s details where appropriate.
3) To deal with relative enquiries, either in person or by telephone.
4) To respond to emergency ambulance arrivals by obtaining information from
patients whilst in cubicles in the Resuscitation and Trauma area and then register
on system.
5) To collect cards after treatment from all areas of the Department.
6) To produce header sheets and prepare ED cards for scanning.
7) To ensure that all GP letters are sent out electronically.
8) To book appointments for patients in the fracture clinic and soft tissue clinic using
the IPM system.
9) Be available to cover annual leave and sickness for all Reception shifts.
10) Able to gain information from patients, often when very distressed
To liaise with all medical and professional staff and communicate with patients and relatives
on arrival and after admission.
Working for your organisation
Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics.
You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career.
We have state-of-the art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.
Please review all documents attached to this advert to ensure you familiarize yourself with all requirements of the job.
The Emergency Department is the busiest department in the hospital but we pride ourselves on exceptional team work and the delivery of an outstanding quality of service throughout the whole department.
Post holder will register patients in on arrival using the ED computer system and system
one, this produces the ED card or booking onto the relevant systems. Once treatment
has taken place the post holder will collect and prepare the ED cards for scanning.
To liaise with all medical and professional staff and communicate with patients and relatives
on arrival and after admission.
-
Emergency Department Receptionist
1 week ago
Luton, United Kingdom Bedfordshire Hospitals NHS Foundation Trust Full timeWe are looking for an Emergency Department Receptionist to join our busy clerical Team. We would like to hear from people who enjoy interacting with the public and are passionate about delivering customer service to a high standard in a busy and challenging environment. You will have the experience and knowledge to meet the criteria outlined within our...
-
Emergency Department Teaching Fellow
6 months ago
Luton, United Kingdom Bedfordshire Hospitals NHS Foundation Trust Full timeApplications are invited for the above full time post for this 660 bed acute hospital serving a local population of approximately 400,000. This appointment will be made in accordance with the Terms and Conditions of Service for Hospital Medical and Dental Staff (England) 2002. This post is an appointment at the Luton & Dunstable University Hospital with...
-
Practice Educator
7 months ago
Luton, United Kingdom Bedfordshire Hospitals NHS Foundation Trust Full timeSee Job Description attached Clinical Skills Training To deliver agreed training programmes for clinical practice in support of the Trusts Development Strategy ensuring that the programmes are updated; evidence based and that the process for assessed practice is monitored. To provide on-going support and assessment of clinical skills such as those requiring...
-
Receptionist & Admin Support
1 week ago
Luton, United Kingdom Bedfordshire Hospitals NHS Foundation Trust Full timeAn exciting opportunity has arisen for a Receptionist/Administration support in the very busy Limb Fitting and Orthotics Department. Applicant's should have face to face and telephone experience booking appointments and dealing with patients. Ability to work under pressure is essential. General computer literacy and knowledge of Microsoft packages are...
-
Part Time Receptionist
7 months ago
Luton, United Kingdom Venue 360 Full timePART TIME RECEPTIONIST VACANCY Average 13 hours a week Monday - Sunday (based over a 4-week rota). **Description** Do you want to work at the leading conference, events, fitness, and leisure complex in the area? To add to our enthusiastic and customer focused team we are looking for a motivated and flexible person to fill a part time receptionist...
-
Driver/receptionist - Luton & Bedfordshire
7 months ago
Luton, United Kingdom Herts Urgent Care Full time**We are recruiting Drivers/Receptionists for our bases in Luton & Bedfordshire** Our drivers/receptionists work in different parts of our services undertaking a variety of roles, including transporting doctors on emergency home visiting duties in a safe and efficient manner and assist doctor in carrying equipment or other tasks as requested**.** **Who are...
-
Clinical Fellow
6 months ago
Luton, United Kingdom Bedfordshire Hospitals NHS Foundation Trust Full timeApplications are invited for the above full time post for this 660 bed acute hospital serving a local population of approximately 400,000. This appointment will be made in accordance with the Terms and Conditions of Service for Hospital Medical and Dental Staff (England) 2002. This post is for Clinical Fellow (ST1 equivalent) in Emergency Medicine. It...
-
Receptionist and Visual Display Coordinator
2 weeks ago
Luton, United Kingdom The Shared Learning Trust Full time**Receptionist/Administration Assistant** The Stockwood Park Academy are seeking to appoint a dynamic Receptionist/Administration Assistant to confidently support our busy Academy reception desk and provide general support to our administration team. The post holder will also have responsibilityfor overseeing whole school visual displays at the Academy. The...
-
Receptionist / Host
7 days ago
Luton, United Kingdom Sytner Group Full time**About the role** Sytner BMW Luton is looking for a friendly and enthusiastic Weekend Host to join our fantastic Welcome team! As a Sytner Host, you should share your passion for our brand every day and immerse customers in the world of BMW. You will welcome every customer through our doors, managing their visit by directing them to the correct department...
-
Club Receptionist
7 months ago
Luton, United Kingdom Bannatyne Full time**Club Receptionist**: Location Luton Department: Front of House / Reception Job type: Permanent **Salary**: £11.44 Job ref: 034057 Published: about 5 hours ago **Job Title : Front of House Assistant** **Hours : 40 per week** **Rate of Pay : £11.44 per hour** **Location : Luton** **About the Role** We are currently looking for a Front of House...
-
Receptionist (30 Hours)
7 months ago
Luton, United Kingdom Mitie Full timeReceptionist **MAIN PURPOSE**: The role of the FoH Receptionist is to provide the highest levels of customer care and service to all clients, partners and a EY employees in line with service level agreements and procedures. We aim to make the client's first impression a positive and lasting one. - To provide a warm courteous and prompt welcome on arrival for...
-
Receptionist/security Officer
7 months ago
Luton, United Kingdom Sodexo Full timeJob Introduction Sodexo are on the look out for a **Receptionist** in **Luton, LU1 3LG! **If you are a friendly and organised individual who could be the face of our prestigious corporate site and you are a master multi tasker, then we want to hear from you! Join us to create a positive first impression to our clients and visitors and be the heartbeat of our...
-
Receptionist/administrator
7 months ago
Luton, United Kingdom Machins Solicitors LLP Full time**RECEPTIONIST/ADMINISTRATOR** Machins Solicitors is a leading regional multi-services law firm offering legal advice to both individuals and businesses. Our dedicated legal professionals strive to achieve the very best for their clients ensuring that commitment and trust are core to who we are and what we do. To be successful in this they need the right...
-
Senior Medical Receptionist
7 months ago
Luton, United Kingdom SpaMedica Full timeHere at SpaMedica, our focus is on patient care, safety and satisfaction. As the UKs largest provider of NHS cataract surgery, were experts at what we do, and thats evidenced in the five-star feedback we receive from our patients. Our vision and values of safety, integrity, kindness and transparency are embedded in our day to day care to ensure we deliver...
-
Receptionist & Admin Support
7 months ago
Luton, United Kingdom Bedfordshire Hospitals NHS Foundation Trust Full timeAn exciting opportunity has arisen for a Receptionist/Administration support in the very busy Limb Fitting and Orthotics Department. Applicant's should have face to face and telephone experience booking appointments and dealing with patients. Ability to work under pressure is essential. General computer literacy and knowledge of Microsoft packages are...
-
Receptionist & Admin Support
7 months ago
Luton, United Kingdom Bedfordshire Hospitals NHS Foundation Trust Full timeAn exciting opportunity has arisen for a Receptionist/Administration support in the very busy Limb Fitting and Orthotics Department. Applicant's should have face to face and telephone experience booking appointments and dealing with patients. Ability to work under pressure is essential. General computer literacy and knowledge of Microsoft packages are...
-
Receptionist & Admin Support
1 week ago
Luton, United Kingdom Bedfordshire Hospitals NHS Foundation Trust Full timeAn exciting opportunity has arisen for a Receptionist/Administration support in the very busy Limb Fitting and Orthotics Department. Applicant's should have face to face and telephone experience booking appointments and dealing with patients. Ability to work under pressure is essential. General computer literacy and knowledge of Microsoft packages are...
-
Receptionist/security Officer
7 months ago
Luton, United Kingdom Sodexo Full timeJob Introduction As a** Security Officer** at Sodexo in **Luton, LU1 3LG** you'll ensure the safety of our customers, staff, their buildings and assets. No two days are the same and your actions will make a big impact in the every day. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own...
-
Reception / Compliance
5 days ago
Luton, United Kingdom Brook Street Full timeMy client based in the Luton area is looking for a Maintenance/Compliance/Receptionist for an ongoing role. If you're a multi-trader, looking for a full time position, please do not hesitate to get in contact ASAP. Ideally you will have been in a similar role previously, if not then full training will be provided. You will be responsible for maintaining a...
-
Bank Switchboard Operator
1 week ago
Luton, United Kingdom Bedfordshire Hospitals NHS Foundation Trust Full timeThe switchboard operators are the first point of contact to the Luton and Dunstable hospital for the public, which is operated at a 24/7/365 facility. The department itself can take sometimes 30'000 calls in a month, and is the department where emergency calls are received and handled accordingly for the entire trust. A switchboard operator needs to be...