Student Support and Wellbeing Business

3 weeks ago


London, United Kingdom University College London Full time

**Ref Number**

B01-03359

**Professional Expertise**

Administration and Business Support

**Department**

Vice-President (Operations) (B01)

**Location**

London

**Working Pattern**

Full time

**Salary**

£48,614 - £57,041

**Contract Type**

Permanent

**Working Type**

Hybrid (20% - 80% on site)

**Available For Secondment**

No

**Closing Date**

10-Jun-2023

**About us**:
We are a world-ranking University and endeavour for our support services to match. Student and Registry Services is one of the larger Professional Services divisions at UCL, providing essential services to UCL’s 50,000 students, 160,000 applicants and for supporting academic departments and administrative staff in delivering a high-quality student experience. We also play a key role in co-ordinating UCL's governance processes and academic quality assurance operations.

UCL Student Support and Wellbeing Services (SSW) provides information, advice and welfare support for all registered students, including delivery of related student events throughout their time at UCL. We support academic departments and administrative staff in delivering a high quality student experience. We also play a key role in co-ordinating UCL's governance processes and academic quality assurance operations.

**About the role**:
The SSW Business Partner is part of SSW and contributes to the work of the SSW Leadership Team. They liaise closely with students and colleagues in their allocated School, ensuring that students receive holistic and well-coordinated support. The SSW Business Partner works collaboratively with all SSW services, helps to resolve complex student cases and promotes the work of SSW across their School.

SSW is part of Student and Registry Services (SRS). Collectively, all parts of the division, are responsible for providing services to all students throughout their time at UCL and for supporting academic departments and administrative staff in delivering a high quality student experience.

We also play a key role in co-ordinating UCL's governance processes and academic quality assurance operations.

Student Support and Wellbeing (SSW) services

Student and Registry Services (SRS)

UCL’s research and teaching is organised witin a network of schools, faculties and departments.

UCL organisational structure

**About you**:
We are seeking individuals who are passionate about providing an exceptional student experience.

The post-holder works using their own initiative in a self-directed and proactive manner, referring complex problems or issues requiring policy decisions to their manager.

**What we offer**:
As well as the exciting opportunities this role presents we also offer some great benefits some of which are below:
41 Days holiday (including 27 days annual leave 8 bank holiday and 6 closure days)

Defined benefit career average revalued earnings pension scheme (CARE)

Cycle to work scheme and season ticket loan

On-Site nursery

On-site gym

Enhanced maternity, paternity and adoption pay

Employee assistance programme: Staff Support Service

Discounted medical insurance

**Our commitment to Equality, Diversity and Inclusion**:
As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.

These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women.



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