Medical Receptionist/administrator

6 months ago

Watford, United Kingdom Garston Medical Centre Full time

**We are looking to further expand our team of Reception and administrators. All training is available from our friendly staff.**

**JOB SUMMARY**

**Availability to cover shifts within Monday to Friday 7:30am to 6:30pm, Saturday 9am to 5pm. Occasional Shifts until 8.30pm.**

Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

Receive, assist, and direct patients in assessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Undertake a variety of administrative duties to assist in the smooth running of the practice, including the provision of secretarial and clerical support to clinical staff and other members of the practice team.

Facilitate effective communication between patients, member of the primary health care team, secondary care, and other associated healthcare agencies.

**DUTIES and RESPONSIBILITIES**

The duties and responsibilities to be undertaken by members of the practice administration team may include any or all the items in the following list. Duties may include, from time to time, under the direct supervision of the senior receptionists, practice manager, dependant on current and evolving practice workload and staffing levels.
- Opening up/ locking up of practice premises and maintaining security in accordance with practice protocols
- Maintaining and monitoring the practice appointments system
- Processing telephone requests for appointments, visits, and telephone consultations, and ensuring callers are directed to the appropriate healthcare professional
- Processing and distributing incoming and outgoing mail
- Taking messages and passing on relevant information in and effective manner
- Filing and retrieving paperwork
- Processing repeat prescriptions in accordance with practice policies
- Computer data entry/ data allocation and collation, processing and recording information in accordance with practice procedures
- Initiating contact with and responding to requests from patients, other team members and associated health care agencies and providers
- Clearing and re-stocking of consulting rooms as required
- Providing clerical assistance to practice staff, as required, including work/ data processing, filing, photocopying, and scanning
- Ordering, re-ordering and monitoring of stationery and other supplies
- Maintaining the reception area, notice boards and keeping the leaflet dispensers tidy and free from clutter

**CONFIDENTIALITY**

In the course of seeking treatment, patients entrust us, with or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff with respect their privacy and act appropriately.

In the performance of the duties outlined in this job description, the post holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

**HEALTH and SAFETY**

The post holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health and Safety Policy, the practice Health and Safety Manual, practice Infection Control Policy and published procedures.

This will include:

- Using personal security systems within the workplace according to practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures, maintaining wok areas in a tidy and safe way, free from hazards
- Actively reporting health and safety hazards and infection hazards immediately when recognised
- Keeping own work areas and general patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the post holder’s role
- Undertaking periodic infection control training (minimum annually)
- Reporting potential risks identified
- Demonstrate due regards for safeguarding and promoting the welfare of children

**EQUALITY and DIVERSITY**

The post holder will support the Equality, Diversity and rights of patients, carers and colleagues, to include:

- Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
- Respecting the privac

  • Medical Receptionist

    6 months ago

    Watford, United Kingdom Manor View Practice Full time

    **JOB TITLE: Medical Receptionist** **REPORTS TO: Lead receptionist** **HOURS: 30 hours per week** **Location**:Watford and Borehamwood **Monday-Friday**:a combination of 08:00-14:00 and 13:00-19:00 **Must provide cover for annual/sick leave when needed** **Salary - £10.50 ph - reviewed upon successful probation** **Job Summary**: We are looking to...

  • Medical Receptionist

    7 months ago

    Watford, United Kingdom Manor View Practice at Callowland Watford Full time

    **JOB TITLE: Afternoon Medical Receptionist** **REPORTS TO: Lead Receptionist** **HOURS: Monday 14:00-20:00, Tuesday - Friday 13:00-19:00** **Location: Manor View Practice at Callowland, 141a Leavesden Road, Watford, Herts, WD24 5DG** **Please ensure you can commit to the hours listed before applying, these hours are not negotiable.** **Must provide...

  • Medical Receptionist

    6 months ago

    Watford, United Kingdom SpaMedica Full time

    Here at SpaMedica, our focus is on patient care, safety and satisfaction. As the UK’s largest provider of NHS cataract surgery, we’re experts at what we do, and that’s evidenced in the five-star feedback we receive from our patients. Our vision and values of safety, integrity, kindness and transparency are embedded in our day to day care to ensure we...

  • Medical Receptionist

    6 months ago

    Watford, United Kingdom Attenborough Surgery Full time

    Attenborough Surgery is a very busy, forward thinking 6 partner, 19 salaried GP practice. We have a practice list size approximately 30,000 patients, and are based over 4 surgery sites. We are a single practice Primary Care Network and a well established training practice, respected for its collaborative working, training, teaching, and personal development...

  • Receptionist / Administrator

    6 months ago

    Watford, United Kingdom Central London Community Healthcare NHS Trust Full time

    CLCH Hertfordshire Adult Community Services - CLCH NHS Trust provides a range of Community Services, and the Hertfordshire Division is recruiting! We are looking for an experienced, enthusiastic, and flexible receptionist to work as part of our Sexual Health team. This post is for 18 hours per week and is based at Watford Sexual Health Clinic - Monday...

  • Receptionist/administrator

    6 months ago

    Watford, United Kingdom Figflex Offices Full time

    **FigFlex Offices Ltd - Receptionist & Administration Support** **Position: Permanent, Part Time (25 hours per week, 08:00am to 13:00 or 13:00 to 18:00, Monday to Friday)** **Location: Watford** **Reporting to**: Building & Centre Manager **Employee Responsibility**: Clients / Prospects / Contractors / Visitors **Job Profile**: A FigFlex Receptionist &...

  • Medical Receptionist

    6 months ago

    Watford, United Kingdom Attenborough Surgery Full time

    We are seeking a full time Medical Receptionist to work at all 4 of our surgeries; Bushey Medical Centre, Holywell Surgery, Carpenders Park Surgery and Tudor Surgery on a flexible basis. Due to our continued increase in volume of calls and new patient registrations we are looking for a receptionist who is able to work full time to meet the needs of the...

  • NHS Receptionist Support Role

    14 hours ago

    Watford, Hertfordshire, United Kingdom CV-Library Full time

    NHS Receptionist Support RoleWe are working with a reputable GP Practice in Harpenden who require the support of a Medical Receptionist/Administrator on a temporary basis. If you have previous NHS experience and a good understanding of EMIS, we would love to hear from you.About the Job:The ideal candidate will have excellent telephone manner, customer...

  • Dental Receptionist

    6 months ago

    Watford, United Kingdom Carpenders Park Dental Practice Full time

    Carpenders Park Dental Practice is seeking a full time/part time Dental Receptionist, to join our very friendly, dedicated and caring team. The practice is a small mixed NHS/Private practice. We offer general and cosmetic dentistry including whitening. The practice is situated between Harrow and Watford and is 5 mins walk from Carpenders Park train station....

  • Receptionist

    6 months ago

    Watford, United Kingdom Figflex Offices Full time

    **Company** FigFlex provide flexible office spaces across the UK including private offices, coworking space, virtual offices or meeting rooms. FigFlex has a presence in many of the UK’s most desirable and in-demand office locations across the UK. We are currently recruiting for a full time Receptionist to join our team on a permanent basis, who can...

  • Receptionist

    6 months ago

    Watford, United Kingdom Lah Property Marketing Full time

    **Description**: **Front of House Receptionist, 2.5 days pw** **Watford** **£14,040** We have an opportunity for a part time receptionist to work as part of a job share team in a prestigious office building on the outskirts of Watford. You will enjoy delivering a first class and friendly visitor experience. You will also be efficient in office...

  • Receptionist/administrator

    6 months ago

    Watford, United Kingdom Murphy Geospatial Full time

    Are you passionate about delivering positive client outcomes? Are you looking to join a progressive, ambitious company which lives and breathes its values and cultures? Want a role with constant opportunity for upskilling and progression? Then Murphy Geospatial is the company for you! About Us Murphy Geospatial is one of the leading Geomatic consultancies...

  • Hotel Receptionist for Nights

    6 months ago

    Watford, United Kingdom Holiday Inn Express Watford Junction Full time

    Looking for a hotel receptionist for nights. The shift starts from 11pm to 7am, 5 nights per week. The brief overview of the responsibilities are as follows; - check in and out guests - customer care service - serving drinks in the bar - taking and making reservations - administration work Salary depends on experience **Job Types**: Full-time,...

  • Receptionist

    7 months ago

    Watford, United Kingdom Lah Property Marketing Full time

    **Description**: **Receptionist - part time** **Watford** **£12,870** We have an opportunity for a first class receptionist to deliver an exemplary reception service for a large retail Jewellery Company, with brands in the US, UK and Canada. This exciting role is based in a prestigious building at a business park on the outskirts of Watford. You will...

  • Receptionist

    6 months ago

    Watford, United Kingdom Lah Property Marketing Full time

    **Description**: **Receptionist** **Watford** **£12,870 part time** We have an opportunity for a first class receptionist to deliver an exemplary reception service for a large retail Jewellery Company, with brands in the US, UK and Canada. This exciting role is based in a prestigious building at a business park on the outskirts of Watford. You will take...

  • Receptionist

    7 months ago

    Watford, United Kingdom Bupa Care Homes Full time

    Job Number: BRU00HI Brunswick Court 62 Stratford Road Watford Hertfordshire WD17 4JB Location Status On site Salary Amount £11.20 **Receptionist** **Brunswick Court Care Home,** 62 Stratford Road, Watford, WD17 4JB £11.20 - £12.10 per hour depending on experience Permanent contract Full time 40 hours per week Working days to include 3 x weekdays...

  • GP Surgery Medical Administrator

    16 hours ago

    Watford, Hertfordshire, United Kingdom CV-Library Full time

    Job Title: GP Surgery Medical AdministratorAbout the Role:We are currently seeking a skilled Medical Administrator to join our team on a temporary basis at a GP Practice in Harpenden. As an essential member of the administrative team, you will provide high-quality support to doctors and other healthcare professionals.Your Key Responsibilities Will...

  • Medical Secretary

    11 hours ago

    Watford, Hertfordshire, United Kingdom CV-Library Full time

    We are seeking a highly skilled and experienced Medical Secretary to join our team on an ongoing temporary basis. As a Medical Secretary, you will play a vital role in supporting the smooth operation of our GP Practice in St Albans.Main Responsibilities:Process and send referrals with accuracy and efficiencyPerform various administrative duties to support...

  • Administrative Support Professional

    18 hours ago

    Watford, Hertfordshire, United Kingdom CV-Library Full time

    Job Title: Part-time ReceptionistA leading global pharmaceutical company, with a presence in over 50 countries worldwide, is seeking a highly organized and efficient Part-time Receptionist to join their team in their Hertfordshire headquarters.Key Responsibilities:Welcome visitors to the offices and direct them accordinglyManage phone calls and direct them...

  • Receptionist

    6 months ago

    Watford, United Kingdom Figflex Offices Full time

    **Company** FigFlex provide flexible office spaces across the UK including private offices, coworking space, virtual offices or meeting rooms. FigFlex has a presence in many of the UK’s most desirable and in-demand office locations across the UK. We are currently recruiting for a Receptionist to join our team who can provide exemplary customer service...