Head of Operations

7 months ago

Peterborough, United Kingdom The Beeches UK Limited Full time

**Head of Operations Job Description**

**Overview**
- Take overall responsibility for the management and leadership of Registered Homes with

Ofsted,The Beeches UK as Head of Operations, reporting directly to the Director ofOperations, Rebecca Ouellani.
- Promote high standards of care in line with our regulatory bodies as Head of Operations.
- Lead and manage Managers and resources to ensure high standards of service are achieved within the homes, exceeding regulatory standards.
- Register as the Responsible Individual with Ofsted for operational homes and new homes within Peterborough area.
- Develop and implement Ofsted registration for chosen/selected properties.
- Lead the planning, development, and delivery of effective, efficient, and sustainable services across Peterborough regions, realising our strategic aims and ensuring the maximum positive impact on young people, stakeholders, and related parties where applicable.
- Develop and maintain professional relationships with external agencies and other professionals associated with the young people and company.
- Monitor, coach, support, and motivate all Registered Managers to enable them to reach their full potential.
- Safeguard the health, wellbeing, and safety of all young people within our care. In the event of a concern regarding any young person or staff member, immediately reporting these concerns in line with appropriate policies and procedures.
- Ensure that a high level of service is delivered within the homes and that the homes are all compliant in relation to health and safety, other relevant regulatory frameworks, and requirements.
- Ensure that our services are delivered in line with budgets, financial parameters, stakeholder expectations, and key performance indicators.
- Manage the budget to ensure the business remains viable, and to meet and exceed the key performance indicators for people, quality, and performance.

**Finance**
- Be cognisant of pricing and fee packages for all young people in care.
- Diligently compute and set commensurate fee structures following consultation with the

CEO.
- Effectively seek to increase fees where and when able.
- Proactively reduce the number of vacancies to increase occupancy in our homes.
- Successfully manage the opening of new homes to grow the business and increase revenue, without compromising the level of care.
- Manage the designated budget, ensuring value for money is achieved.
- Monitor and control expenditure of the homes’ spending.
- Ensure agency costs are kept within the agreed expectation.
- Authorise and monitor items purchased for the home.
- Investigate and report any financial irregularities appropriately.
- Have a keen eye on budgets and budgetary changes (P&L).

**Employee Management**
- Become fully knowledgeable and cognisant of Breath HR, the company’s HR management software. Effectively use this software in all aspects of everyday business and ensure that the team reporting to you does so also.
- Become cognisant of Planday, the company’s system to set/plan and oversee staff rotas though enabling the deployment of appropriate staff resources, ensuring key tasks are fulfilled, and including provision for back up as required in times of emergency/out of hours.

Total number of hours to be set on a weekly basis and measured against adopted rota and punching in/out which is designed to monitor real-time hours/shifts being worked and costs.Check budget against actuals achieved every Monday.
- Recruit high calibre, capable, and conscientious employees that demonstrate our values and behaviours, and deliver consistently high-quality services.
- Ensure the workplace upholds effective systems that are understood, implemented, and monitored, with consideration to company policies and procedures, including those relating to health and safety, equality, and diversity, and maintain a positive working environment.
- Drive a high engagement culture through vision and great leadership, coaching, development, recognition, and communication to retain our people.
- Conduct robust performance management, including supervisions and appraisals.
- Ensure all KPIs are met and achieved, with weekly KPI updates to be sent to the Director of

Operations.
- Identify and pursue training and development needs to drive succession and talent management of our people.
- Manage people matters and challenging situations, such as discipline, grievance, capability, and absence.

**Meeting Standards, Compliance and Quality**
- Drive forward all Ofsted ratings to work towards “good” or “outstanding”.
- Ensure that all employees within the home understand their role, so that they can undertake their duties and responsibilities to a consistently high standard. This will be completed though regular visits to the home, attending team meetings and regular audits of the homes.
- Comply with all statutory and legislative requirements.
- Comply with all the company’s policies and procedures, and all

  • Head of Operations

    5 days ago

    Peterborough, Peterborough, United Kingdom March Full time

    March is a leading provider of critical engineering services, and we're looking for an exceptional Head of Operations to drive our operational excellence.Our company serves a diverse range of clients across industries like food and drink, utilities, defense, aerospace, and nuclear.You will be responsible for developing and implementing operational...

  • Head of Operations

    6 months ago

    Peterborough, United Kingdom Inivos Full time

    **Inivos are looking for a Head of Operations to join our Operations team. This role will be successful in its delivery with regular attendance to our office in Peterborough.** **Do you have what it takes to be one of the Inivos team?** We are looking for people who challenge themselves, to set goals, and go above and beyond what is strictly required of...

  • Head of Operational Assurance

    6 months ago

    Peterborough, United Kingdom Sodexo Full time

    Job Introduction **What we are offering** - Salary up to **£55,700**, depending on experience. - Performance based bonus up to 15%. - Please see benefits guide attached to see everything Sodexo has to offer. Head of Operational Assurance Are you passionate about making a positive impact on the lives of individuals within the criminal justice system? Do...

  • Head of Kitchen Operations

    5 days ago

    Peterborough, Peterborough, United Kingdom Chandcogroup Full time

    Company Overview">Chandcogroup is a respected workplace catering expert in the UK and Ireland, driven by a passion for delivering exceptional food and beverage experiences. Our team is committed to meeting diverse needs and preferences, leveraging our expertise to create tailored solutions for clients.">Job Title: Head Chef">We seek an experienced Head Chef...

  • Head of Operations

    7 months ago

    Peterborough, United Kingdom Howden Full time

    The Big Picture Howden are a global engineering business who focus on providing clients with industrial products that help multiple sectors improve their everyday processes. Howden’s core focus is on providing quality solutions for air and gas handling, and have over a century of experience in doing so. As a Head of Operations, you will provide...

  • Head of Culinary Operations

    5 days ago

    Peterborough, Peterborough, United Kingdom Butlin's Full time

    Job Description:The ideal candidate for this role will have experience in a similar level position, with a strong work ethic and determination. They will be reliable, team-oriented, energetic, enthusiastic, high spirited, and fun loving.Pursuing daily operations in your section, you will ensure completion of relevant daily food diaries and control budget...

  • Head of Product Operations

    4 days ago

    Peterborough, Peterborough, United Kingdom Compare the Market Full time

    Welcome to Compare the Market, where we empower great financial decision making. We're seeking an exceptional Head of Product Operations to lead our product development journey.Your expertise in money and mortgages will help us shape our products, and your ability to manage complex projects will ensure our automated quoting engine meets customer needs.The...

  • Head Kitchen Operations Manager

    1 month ago

    Peterborough, Peterborough, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are looking for a skilled Sous Chef to join our kitchen team at beBee Professionals in Peterborough, United Kingdom. As the second-in-command, you will assist the Head Chef in managing the kitchen and ensuring the highest standards of food quality and hygiene.Key Responsibilities:Assist the Head Chef in menu planning and food preparation.Supervise the...

  • Head of Female Prison Operations

    1 month ago

    Peterborough, Peterborough, United Kingdom Sodexo Full time

    About the RoleWe are seeking a highly experienced and skilled individual to fill the position of Head of Female Prison. The successful candidate will be responsible for providing strategic and operational leadership for the female prison, communicating the vision for the Prison and Justice Services through high levels of staff engagement and values-based...

  • Head of Culinary Operations in Hotels and Restaurants

    5 days ago

    Peterborough, Peterborough, United Kingdom Chef Selection Limited Full time

    We are seeking a highly skilled and experienced Head of Culinary Operations to lead our kitchen teams in hotels and restaurants across the UK.The successful candidate will be responsible for managing a team of chefs, ensuring high-quality food production, and maintaining a clean and safe working environment.The estimated salary for this position is...

  • Head of Insurance Customer Operations

    2 weeks ago

    Peterborough, United Kingdom Activate Group Limited Full time

    Job title: Head of Insurance Customer Operations Department: Sopp+Sopp  Location: Peterborough, hybrid working, three days per week in the office whilst in probation  Hours: 37.5 hours per week  Salary: Competitive, plus bonus  We're looking for a Head of Insurance Customer Operations to be part...

  • Head of Delivery

    3 weeks ago

    Peterborough, United Kingdom Westone Housing Ltd Full time

    Job Title: Head of Delivery – Insurance Sector Full Time, Permanent Westone Housing Ltd are a building and property conversion and repair company based in Peterborough. Using our own employed trades and approved contractors Westone carries out property reinstatement and rebuild services in the insurance industry plus conversions and improvements in both...

  • English Department Deputy Head

    7 days ago

    Cambridgeshire and Peterborough, United Kingdom The Society of Heads Full time

    We are seeking a well-qualified and enthusiastic individual to lead our thriving English department as the Deputy Head of English.Job DescriptionThe successful candidate will be responsible for fostering a love of reading and literature among students, promoting a co-operative and happy departmental environment, and contributing to the school's life through...

  • Head of Insurance Delivery

    1 day ago

    Peterborough, United Kingdom Westone Housing Ltd Full time

    Job Title: Head of DeliveryWe are seeking an experienced Head of Insurance Delivery to join our team at Westone Housing Ltd. As a key member of our leadership team, you will be responsible for leading our Operations team and driving operational excellence.About the Role:Lead a high-performing Operations team from hiring and onboarding to mentoring and...

  • Head of Finance Operations

    1 week ago

    Cambridgeshire and Peterborough, United Kingdom EA First Compass House Full time

    We are looking for a highly skilled Head of Finance Operations to join our team at EA First Compass House. As a senior finance professional, you will be responsible for ensuring the smooth operation of our finance department, including preparing financial reports and managing cash flow.The successful candidate will have a strong background in finance, with...

  • Head Of Finance

    1 week ago

    Peterborough, United Kingdom Murray Price Executive Search Full time

    Head of Finance – Professional Services£Six figures + Benefits CambridgeshireOur client is a leading professional services practice with 33 offices in London and throughout the UK. It has a turnover approaching £100m and around 1,000 colleagues. The firm is multi-disciplinary and provides advice and services to individuals, industry & commerce, and...

  • Head Of Finance

    4 weeks ago

    Peterborough, United Kingdom CV-Library Full time

    Head of Finance – Professional Services £Six figures + Benefits Cambridgeshire Our client is a leading professional services practice with 33 offices in London and throughout the UK. It has a turnover approaching £100m and around 1,000 colleagues. The firm is multi-disciplinary and provides advice and services to individuals, industry &...

  • Head of Sales

    6 months ago

    Peterborough, United Kingdom Progressive Property Full time

    Job Title: Head of Sales & Coaching Reports to: Head of Commercial Location: Office in Peterborough Hours: Full Time **Salary**: £35k plus Commission **Job Purpose** The Head of Sales & Coaching is responsible for the operational delivery of all commercial activities across all divisions of the business, smashing revenue targets and achieving growth...

  • Head Chef

    4 weeks ago

    Peterborough, United Kingdom Allegra Care Full time

    Cherry Blossom care home is a purposely built luxury care home in Peterborough. We’re looking for an experienced Head Chef to lead our kitchen team and create delicious meals that our residents can’t wait to return for.Duties and Responsibilities:Our Head Chef will be responsible for:-Developing and creating menusSupervision, training and managing...

  • Head of Procurement

    3 days ago

    Peterborough, United Kingdom Diligenta - a subsidiary of Tata Consultancy Services Full time

    Job Description Who are Diligenta? Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as ‘home’ by existing employees, we drive a...