Customer Service Advisor
3 weeks ago
Are you looking for a new challenge, here's one for you
We have an exciting opportunity for a customer service professional to join a fast paced local logistics company on a temporary basis located in Bridgwater Somerset.**Key Responsibilities**:
- Responds to all customer enquiries and ensures they are made aware of delivery and collection arrangements, including any unanticipated changes
- Books incoming jobs onto company systems and allocates them to relevant depots, raising any disputes where identified and ensuring any follow-up action is taken
- Works closely with Warehouse colleagues and customers to identify any discrepancies in stock movements and ensure customers are informed and updated of progress
- Assists with price quotations for movement of loads upon request
- Provide cover for the Transport Team where required
**General Responsibilities**:
- Promote company values and code of conduct in all that you do and to others you come into contact with
- Adhere to company rules, policies, procedures consistently and encourage others to do the same
- Maintain up-to-date knowledge of legislation impacting on your role where required
- Maintain accurate and up-to-date records and ensure that confidentiality is applied where appropriate
- Be flexible as required in accordance with the needs of the business
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Service Advisor
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Service Advisor
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Bridgwater, Somerset, United Kingdom kream Group ltd Full timeskilled customer services specialist is required to join a franchised main dealer in Bridgwater, as a SERVICE ADVISOR . · Welcoming service customers to the dealership and processing their vehicle bookings. · Utilising the internal IT systems to log all booked work. · Liaising and communicating clearly with all key dealership colleagues. ·...
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Commercial Insurance Advisor
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