Band 3 Administration Officer

3 weeks ago

Belfast, United Kingdom Kennedy Recruitment Full time

Do you have experience in administrative roles? Are you proud of your attention to detail and work ethic? In this role, you will provide efficient and effective administrative support. Read on to find out more about this exciting opportunity.

**Main Duties**:

- Responsible for ensuring that all new referrals received are registered appropriately and accurately.
- Monitor the waiting list to ensure patients do not breach the agreed waiting time.
- Ensure that the partial booking procedure is adhered to in a consistent manner.
- Ensure that when adding patients to the Physiotherapy waiting list all referral details are correct as this reflects the Outpatient waiting times.
- To make appointments appropriately, ensuring patients with the same clinical priority are seen in chronological order.
- Ensure that telephone calls are handled in a courteous/pleasant manner, ensuring appointments are appropriately offered in line with IEAP. (Integrated Elective Access Protocol).
- Liaise with clients, staff, and departments internal and external to the Trust to ensure full and efficient service.
- Develop, maintain and monitor IT systems to record and produce work of a consistently high standard as required.
- Records management, maintain records both manual and computerized in an accurate and timely way and in accordance with local policy and procedure.
- Typing of reports and letters that will contain medical/clinical terminology etc. ensuring confidentiality is maintained at all times. There may be a requirement for audio typing.

**Personal Attributes**:

- 4 GCSEs at grade C or above to include English Language or equivalent qualification and one year’s administrative/clerical experience.

**OR**
- NVQ Level II in Administration and one year of administrative/clerical experience.

**OR**
- A minimum of two year’s administrative/clerical experience.
- RSA/OCR Stage 2 Typing/Word Processing ( Parts 1&2) or equivalent qualification or have a minimum of six months word processing experience.
- Experience in the use of Microsoft Office products including Word, or equivalent.
- Good communication skills.
- Ability to work as part of a team.
- The Flexibility to work in a changing environment.
- Knowledge of waiting lists and PAS.

**Remuneration and conditions of assignment**:

- £11.11 per hour.
- Various locations throughout Belfast.
- Full-time, temporary-ongoing.
- Mon - Fri, 37.5 hours per week.
- If this role isn’t for you, Kennedy Recruitment sources a broad range of career opportunities to choose from. Get in touch via 02890330555 to find out more._

**Salary**: £11.11 per hour

Schedule:

- Monday to Friday

Reference ID: 22935

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