Head of E-commerce
6 months ago
**About the job**:
The **KILLSTAR** brand-universe is an invitation for people to explore, discover, and become who they are. We help affirm this invitation by creating an inclusive, supportive environment where our team members are embraced exactly as they are.
We are looking for someone who is strategic, is passionate about driving revenue, enhancing our customer experience, and is ready to learn and grow in a team environment. In this role, you will be responsible for developing and implementing strategies to drive our online sales, improve our customer experience, and increase the overall revenue which is generated through our digital channels. In this role, you will be based within our Brighton HQ, working closely alongside our wider marketing, product, merchandising and operations team to ensure seamless functioning of our e-commerce platform to achieve business objectives.
As the Head of E-Commerce at **KILLSTAR**, your primary responsibility is to drive brand elevation and rapid growth identify areas of opportunity, expand our customer reach, drive customer engagement, and monitor the competitive landscape in which we operate. Reporting directly to the CEO, you will lead a dynamic team in creating and executing comprehensive e-commerce marketing strategies to enhance brand awareness resonating with our target audience, whilst attracting new customer and expanding our reach as a brand. If this sounds like you, please read on
**What You’ll Do**:
- Work with the Senior Management Team to develop e-commerce objectives and opportunities identifying areas for growth.
- Partner with our buying, product, and merchandising teams to deliver an effective merchandising strategy, including product selection, pricing, and promotional strategies to maximise sales and profit margins.
- Have ownership over the theme of the KILLSTAR Website, ensuring to stay on top of market trends and enhance our customer experience.
- Manage the acquisition strategies to attract quality traffic and exposure for our website, maintaining the marketing budgets to ensure efficient ROA’s.
- Innovate new ideas and opportunities to enhance our UX and Optimisation.
- Manage all promotional activity on the website from go live to exit, e.g. supporting the company B2B Wholesale Web Model.
- Responsible for a successful retention program to keep loyal customers engaged and encourage repeat transactions.
- Streamline the timelines for uploads/updates, and continuously introduce ways for processes within the department to be lean, efficient and concise.
- Manage the KILLSTAR App UX and aim for continuous improvement, exploring new ideas and functionality opportunities whilst always considering the ROI of the platform.
- Provide quarterly reports and analytics on the digital business performance to the senior management team with improvement plans where necessary.
- Manage the organisation's digital trading plan, producing weekly and monthly forecasts for all e-commerce measurables such as ROAs and AOV.
- Continuously review product page and sales performance, reviewing content and promotions plans as required to drive sales and engagement, and identifying the best way to present features and benefits to end users.
- Work closely with our Customer Experience Team to ensure an optimum experience for our customers.
- Utilise analytic programs to track and interpret sales data, customer behaviour, buying trends and key performance indicators (KPIs), using this data to make informed business decisions and adjust strategies as required.
- Produce trading and e-commerce site reports with clear recommendations for action.
**Who You Are**:
- **Adaptable**: you are adaptable to change and willing to embrace new ways of working and conducting activities.
- **An Agile Learner**: you are willing to learn and see failure as an opportunity.
- **Knowledgeable**: you are someone who has a passion for e-commerce and seeks an opportunity to share your experience with an enthusiastic, results-driven team.
- **Compassionate Leader**: you are genuinely interested in the success of others, and a champion for their goals; you are viewed as approachable and fair; you are personally committed, and actively work, to continuously improve yourself and your team.
- **Inspiring**: the people you work with are motivated to do their best, and you inspire others by inviting their input, sharing ownership and visibility, and ensuring that everyone on your direct and extended teams is valued for their contributions.
- **Innovative**: you are creative, have a commercial mindset and strive to develop new ways of doing things to help benefit the department and team.
- **Solid Decision Maker**: your solutions and suggestions are based on wisdom, critical thinking, experience, and sound judgment.
- **Versatile**: you look toward the broadest possible view of any challenge and have broad-ranging personal and business interests and pursuits.
- **Reliable Communicator**: you a
-
UK Head of Trading
4 weeks ago
Brighton, United Kingdom CV-Library Full timeWe are recruiting for a global retailer dedicated to making a positive impact through their workforce. This client promotes a vibrant work culture built on passion and empowerment, enabling team members to excel and achieve their goals. As a forward-thinking and expanding major global retailer, they are committed to ethical practices and...
-
Global Trade Development Director
3 days ago
Brighton, Brighton and Hove, United Kingdom The Body Shop Full timeThe Body Shop has a rich history dating back to 1976. As we begin this new chapter, we're seeking an experienced professional to drive our commercial growth in the UK and globally.Your RoleThis role reports directly to the UK Head of Trading, with a focus on driving profitable omnichannel expansion within the UK Market. You will work closely with colleagues...
-
Head of Paid Media
5 months ago
Brighton, United Kingdom Recruitr.IO Full time**Do you have experience in digitial marketing?** **Are you looking for an exciting new oppurtunity?** If so, Recruitr are here to help! We connect our candiates to clients in the North of England with a variety of roles in the **Digital Marketing** sector. **Why choose Recruitr?** **We are** **not just recruiters!** We're marketing agency...
-
Head of School Coordinator
8 months ago
Brighton, United Kingdom University of Sussex Full timeThe School of Life Sciences is seeking an experienced professional to provide administrative support for the Head of School, Deputy Heads of School, and School Management Team. Working as part of a large Professional Services team and reporting to the School Administrator, the post holder will work closely with the Head of School Team, providing diary...
-
Head of Reward
7 months ago
Brighton, United Kingdom Bridge of Hope Full timeA very exciting position has arisen for an Interim Head of Reward to work for a prestigious regulatory body that provide extensive knowledge on a national scale. The post holder will be involved in providing interim support to the Organisations reward, benefits and compensations framework and will lead the implementation of the reward strategy., - Working...
-
Head of Timetabling
6 months ago
Brighton, United Kingdom University of Brighton Full timeHead of Timetabling Academic Registry We would like you to bring your strong analytical and problem-solving skills to this key position, where you will be responsible for the annual delivery of personalised timetables to all students leading the central timetabling team and for all other aspects of student timetabling operations. Our...
-
Social Media Lead
6 months ago
Brighton, United Kingdom KILLSTAR Full time**About the job** The **KILLSTAR** brand-universe is an invitation for people to explore, discover, and become who they are. We help affirm this invitation by creating an inclusive, supportive environment where our team members are embraced exactly as they are. We are looking for someone who is passionate about **KILLSTAR** and optimising our social media...
-
Head of People
3 weeks ago
Brighton, United Kingdom Black Rock Restaurants Group Full timeHead of People - BrightonWe're looking to recruit an HR expert who has an innovative and creative approach. Working closely with the rest of the senior team to focus organisational development, recruitment and L&D, bringing together strategies and people related processes. You will need to aim to be inspirational, continually strive to challenge, influence,...
-
Head of Capital Appeals
6 months ago
Brighton, United Kingdom 279 University Hospitals Sussex NHS Foundation Trust Full timePlans have been drawn up for Stages 2 and 3 of the 3Ts Redevelopment of the Royal Sussex County Hospital. Stage 2 is the new Sussex Cancer Centre (SCC) that will replace the Barry Building and surrounding structures and Stage 3 is the service and logistics yard that will replace the existing Cancer Centre. A major capital appeal is being set up to support...
-
Senior Marketing Business Partner
6 months ago
Brighton, United Kingdom University of Sussex Full timeAre you seeking to further your career in Marketing and communications in higher education? As part of the Marketing team you will play a key role in helping maintain Sussex’s reputation as a world-class, innovative institution striving for a better world. The University of Sussex is seeking a Senior Marketing Business Partner to provide leadership and...
-
Enrolment Support Associate
6 months ago
Brighton, United Kingdom Functional Skills UK Full time**Post Title**:Educational Support Advisor - ESA (Part time/sessional).** **Dept**:Student Services Team** **Organisation**:Functional Skills UK** **Organisation description**: Full training will be provided. **Location address**: FSUK Head office, 2, Gordon Mews, Gordon Close, Portslade, BN41 1HU **Reports to**: **Vacancy full description**: FSUK is...
-
Trauma Co-ordinator
7 months ago
Brighton, United Kingdom University Hospitals Sussex NHS Foundation Trust (279) Full timeThe trauma coordinator will work as part of the trauma co-ordinator team as directed by the Head of Nursing. The focus of the role is to coordinate and plan the flows of trauma patients through the service. The trauma coordinator will support and empower all health care workers and patients by managing the trauma flows and providing education, advice and...
-
Influencer & Content Lead
6 months ago
Brighton, United Kingdom KILLSTAR Full time**About the job**: The **KILLSTAR** brand-universe is an invitation for people to explore, discover, and become who they are. We help affirm this invitation by creating an inclusive, supportive environment where our team members are embraced exactly as they are. We are looking for someone passionate about **KILLSTAR** through leading our content &...
-
Research Development and Initiatives Head
3 weeks ago
Brighton, Brighton and Hove, United Kingdom University of Sussex Full timeResearch and Development Leadership OpportunityWe are seeking an experienced leader to join our Research and Innovation Services Division at the University of Sussex. The successful candidate will provide strategic leadership to promote and maintain our research development services and ensure that appropriate resources are in place to manage institutional...
-
Academic Leader in Accounting and Finance
2 weeks ago
Brighton, Brighton and Hove, United Kingdom University of Sussex Full timeEstablish a Reputation for ExcellenceA distinguished academic with a passion for leading and teaching is sought to take up the role of Professor and Head of Department at the University of Sussex. About the Role:The successful candidate will have a proven track record of producing world-leading research and delivering high-quality education. As the Head of...
-
Head of Vineyard Operations
7 days ago
Brighton, Brighton and Hove, United Kingdom De Lacy Executive Full timeEnglish Wine Producer Seeks Experienced Vineyard ManagerWe are a leading UK wine producer with a clear vision to become a global leader in organic winemaking. Our passion is for creating high-quality wine that meets the highest standards.The ideal candidate will be an experienced vineyard manager who can take charge of our operations and work closely with...
-
Postgraduate Admissions Coordinator
6 months ago
Brighton, United Kingdom University of Sussex Full time**About the role** The Office is split into **Undergraduate Admissions** and **Postgraduate Admissions**, each headed up by an Admissions Officer and supported by a Deputy Admissions Officer and, within Undergraduate, a separate International Admissions Officer. Postgraduate Admissions consists of 20 staff, including the advertised post. The Postgraduate...
-
Apprenticeship Team Lead
4 weeks ago
Brighton, Brighton and Hove, United Kingdom University of Brighton Full timeAbout the RoleThe University of Brighton seeks a skilled and experienced individual to fill the position of Apprenticeship Manager. This role will be responsible for the effective operational development and delivery of the University's expanding portfolio of higher and degree apprenticeships.The successful candidate will report to the Head of...
-
Course Coordinator
8 months ago
Brighton, United Kingdom University of Sussex Full timeThe Social Sciences cluster is seeking to appoint an experienced and well organised course coordinator to support a range of taught courses within the School of Education and Social Work. Focusing primarily on MA in Early Years Education course, this exciting role includes supporting and facilitating the studies of our students and providing administrative...
-
Apprenticeship Manager
6 months ago
Brighton, United Kingdom University of Brighton Full timeApprenticeship Manager The Technical Education and Apprenticeship Hub The University of Brighton is looking to recruit to the role of Apprenticeship Manager to oversee the effective operational development and delivery of the University’s expanding portfolio of higher and degree apprenticeships. Reporting to the Head of Apprenticeships and...