Tourist Information Centre

4 months ago


Buckingham, United Kingdom Buckingham Town Council Full time

Saturdays (Sundays in August)

0945-1615 or 0900-1300 with flexible extra hours as mutually agreed to cover staff holidays

SCP 5-6: £12.21 - £12.42

We are looking for an enthusiastic person with good communication skills, who is capable of working alone or as part of a team. Experience in a customer service environment is desirable and a mature and confident manner is essential.

The main tasks will include:

- Provide the highest level of customer service, responding to all enquiries in a professional, comprehensive and timely manner.
- Ensure the TIC and Shopmobility scheme create a welcoming, professional and positive image of Buckingham.
- Assist Shopmobility users to make safe use of the equipment provided.
- Assist with all administration procedures relating to the operation of the TIC and Shopmobility, including cash reconciliation and banking.
- Opening and closing of Old Gaol Museum and assisting with museum tasks as required.
- Operate the Shopmobility booking system and complete accurate records regarding membership, usage and user training.

For further information please read our detailed job description and person specification or for an informal discussion about the post, please contact Sam Hoareau on 01280 816426.

**Benefits**:

- Flexible working hours

**Job Type**: Zero hours contract

**Salary**: £12.21-£12.42 per hour

Schedule:

- Day shift
- Weekend availability
- Weekends only

Work Location: In person


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