Sales Administrator
6 months ago
**Job Title ** Sales Administrator
**Hours **40 Hours per week Monday to Friday
**Location **Inverness
**Salary** £23,000 per annum
**JOB** **OVERVIEW**
**K* **EY RESPONSIBILITIES*
- Provide administration support to ensure successful conclusion of all sales related activity by: o carrying out all functions relevant to the customer sales relationship o receiving and progressing to conclusion customer sales enquiries and orders
- Build effective relationships with and provide excellent customer service to external customers and suppliers.
- Build effective relationships with other team members and colleagues.
- Advise customers of company products and services.
- Price customer orders and advise the customer of goods availability.
- Allocate those ordered goods which are stocked, and, when necessary, order goods direct from relevant suppliers.
- Reconciliation of order versus invoice differences.
- Regularly review and update overdue customer orders.
- Expedite supplier order delivery.
- Keep the customer informed of expected delivery date and advise of any changes.
- Communicate as necessary with customers and suppliers and resolve any issues they may have.
- Document, progress and advise those necessary, of customer returns.
- Provide support to other team members as and when required.
**SKILLS & EXPERIENCE**
- Excellent customer service skills.
- Good knowledge of industrial products and equipment (Desirable).
- Good numeracy and literacy skills.
- Good keyboard skills.
- The ability to negotiate with suppliers and customers.
- Ability to respond positively to new challenges and change.
- The ability to work on own initiative and make decisions relevant to the successful outcome and conclusion of all the sales processes.
**BENEFITS**
- Accredited Living Wage Employer
- Pension scheme
- Death in Service Benefit
- Employee discount
- Discretionary annual bonus, based on company performance
- Extra holiday after one year
**Salary**: £23,000.00 per year
Schedule:
- Monday to Friday
Work Location: In person
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