Engagement Mentor

3 months ago

Manchester, United Kingdom The Growth Company Full time

**Location**

Manchester

**Company**

The Growth Company

**Contract type**

Permanent/ Full
- time

**Salary**

Up to £28,000 per annum

**Ref No**

3501

As one of the largest providers of skills and training in the UK, we are dedicated to supporting businesses and individuals with apprenticeships, higher education and commercial training. We help people to develop their skills across a diverse range of sectors and levels, with our Ofsted Grade 2: Good provider status, and work with leading businesses to ensure our curriculum boosts the career prospects of individuals and productivity of businesses.

An opportunity has arisen for an Engagement Mentor to work with a wide range of stakeholders to promote participation, generate referrals and to work with a case load of customers.

**Key Responsibilities**:

- Complete comprehensive individual initial diagnostics assessments with customers which will lead to an informed and personalised training and support plan
- Establish and maintain referral and liaison process with other agencies as required (i.e., local referral partners, colleges, training providers and employers) to support peoples; achievement of skills (including certification) and progression to training, education, and employment
- To engage and manage a caseload of learners and provide advocacy, mentoring, advice and guidance and ‘employability’ interventions that meet the needs of individuals to sustain progress on programme and ensure positive outcomes
- Establish and deliver both group and one-to-one activities as part of learner interventions including initial assessments, inductions, and action plans with learners to identify individual learning and employment needs
- Plan and oversee training and other interventions (including taster and enrichment activities) for each learner
- Enable learners to access and use information (including CEIAG)
- Deliver progression interventions with students as required, assisting learners to decide on options for meeting their learning and career needs and provide support for planning a course of action
- Prepare and develop nonregulated resources to support learner progression (learning & employability) and Personal and Social Development (PSD)

**About You**:

- The ability to work to challenging targets under pressure in a highly performance driven environment
- Strong interpersonal, communication and negotiating skills
- Ability to obtain information and record information accurately with high level of attention to detail
- A warm, approachable empathetic style and the ability to establish a rapport and build relationships with young people that support their progression in learning and on to sustained employment
- Flexible approach to work including willingness to travel and working outside of office hours and willingness to undertake training as required

**Skills, Knowledge & Experience**:

- Must have level 2 Maths & English as a minimum
- Hold full UK Driving License and access to a car
- Excellent knowledge of the local labour market, methods of recruitment and awareness of growth industries
- Knowledge in relation to the issues affecting individuals with multiple barriers to progressing to learning, employment and sustained employment
- Knowledge in relation to the support agencies that can assist with individuals with complex needs (e.g. debt, substance misuse, housing, health etc)
- Experience in working with young people and vulnerable customer groups
- Experience in the guidance, training, advice & counselling environments
- Good knowledge of training, education & employment opportunities locally & nationally (including Study Programmes, Traineeship and Apprenticeships

GC aims to promote a culture of flexibility and agile working. Going forward we will be transitioning to a culture where full agile working will be a feature of many of our roles. We also recognise that there may be a need for more permanent flexibility in your working arrangements and in such cases, we encourage you to have these discussions at the interview stage, to enable your flexible working request to be considered as early as possible.

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