Office Assistant
6 months ago
**Role**:Office Assistant - Full Time
**Duties**:
- Process customer orders
- Investigate and resolve customer queries quickly and accurately
- Maintain accurate customer service records
- Check product availability for customer orders
- Communicate with customers about their orders, including delays or changes in delivery
- Learn how to use database systems - training will be given
- Liaise with company carriers to arrange deliveries and collections
- General office tasks
**Skills & Experience**:
- Keen eye and attention to detail
- Excellent communication & listening skills
- Microsoft Excel, Word, Outlook
- Willing to learn new processes and methodologies
- Team player within a small team
- Office Administration: 1 year (preferred)
**Hours & Other Benefits**:
- Permanent position
- Pay (depending on experience) Based on a 17.5 hour working week.
- 08.30 to 12.00 / Monday to Friday.
- Part-time
- 10 Minute mid-morning tea break
- Company pension scheme (qualifying needs may vary)
- Free off road car parking
**Job Types**: Part-time, Permanent
Pay: £5,824.00-£10,410.40 per year
Expected hours: 17.5 per week
**Benefits**:
- On-site parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Norwich, NR3 2BS: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
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