Customer Service Coordinator
3 weeks ago
**Location**: Ealing
**Salary**: £28K- £33K per Year
**Contract**: Permanent
**Type**: Full Time
**Reference**: ZG/77567_1712050432
**Posted**: April 2, 2024
A small residential developer who operate in West London are looking for a Customer Service Coordinator to join their team, the role is based at their office in Ealing
If you have experience working within the customer care sector for a new build developer, a property company of a housing contractor you have the experience that I am looking for Your CV must demonstrates stability.
Day to day duties:
- Speaking with residents regarding their new build property during their warranty period
- Diagnosing defects against the warranty
- Being the first point of contact for the customer care team
- Updating the CRM system whenever you have communication with a resident
- Closing off defects once rectified on the CRM system
- Booking in internal operatives to carry out repair works
- Organising sub contractors if repair work is specialised works
- Visiting sites and conducting customer visits
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