Senior Complex Needs Navigator

3 weeks ago

Ealing, United Kingdom Change Grow Live Full time

Overview:
**Change Grow Live** are a charity dedicated to the belief that we can make a difference to our Service Users lives.

We currently have an exciting opportunity for a **Punjabi Speaking Senior **Complex Needs Navigator **to work in the community as part of a multi-disciplinary team and in close partnership with street-based services including healthcare to assertively engage with people with physical and/or mental health issues and involved in substance use and rough sleeping.

The **Navigator** will hold a small caseload and provide bespoke support to our Service Users whilst providing a range of flexible and effective interventions to engage with our hard-to-reach Service Users.

**Where**: Ealing

**Allowances**: £4,072.06 Inner London Weighting

**Hours**: 37.5 per week

**Salary**: £31,529.41 - £33,708.58 Pro rata dependent on experience

**Responsibilities**:
**About the role**:

- Coordinate and lead a solution-based approach, engaging Service Users in appropriate services moving them away from street-based living
- Identify and establish contact with rough sleepers and beggars, rapidly assisting Service Users through street outreach shifts at a variety of times and a range of locations, including those unwilling to engage with services
- Carry a caseload of complex clients, developing personalised action plans working towards discouragement from rough sleeping
- Participate in multi-agency initiatives to reduce the level of street activity
- Work closely with the drug and alcohol teams to ensure that substance misusers and problem drinkers can access treatment
- Work proactively to ensure that Service Users have access to ongoing healthcare
- Participate in the ongoing statistical analysis of rough sleepers and participate in street counts as and when required

**About you**:

- Able to speak Punjabi
- Experience of working in one or more of the following fields: substance misuse, alcohol misuse, mental health
- Experience of working with people who have multiple and complex needs
- Knowledge and experience of multi-agency working with experience of facilitating multi-agency meetings
- Excellent communication, negotiation, and advocacy skills
- Be able to build and maintain relationships with a wide range of services
- Can work autonomously as well as part of a team
- Able to critically reflect and evaluate interventions, service delivery and areas for development

**What we will give to you**:

- 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”
- Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
- Contributory pension scheme
- A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
- A friendly and supportive team
- Training, career development & progression opportunities.

If this sounds like you and you’d like to begin your journey with **Change Grow Live,** then we’d love to talk to you.

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