Technical Support-l2

L1-L2 Support 6 Months+ Fitzrovia, London **Job description** - Create and follow defined Information Technology processes for workflow, incident, patch, release and change management, where recognizing deviation from accepted practice is required; create knowledge management process and provide guidance to team - Perform system maintenance and...

Why We Need This: PNF is the steward of the POKT Network ecosystem. Core to our role is capitalising on opportunities presented by technology advancement (technical partnerships, commercial opportunities) and protecting the ecosystem from threats (Existential technical shifts, time and resources rabbitholes/graveyards). The Technical Leader will act as...

Cryptio Cryptio is an enterprise-grade crypto back-office platform. Our software helps financial institutions, corporates and crypto-native companies navigate the fragmented digital-asset landscape with confidence. We are a Series-A company, backed by tier-1 crypto and non crypto investors: Point Nine, BlueYard, Tim Draper, Alven, Aave, Consensys, Outlier...

Cryptio Cryptio is an enterprise-grade crypto back-office platform. Our software helps financial institutions, corporates and crypto-native companies navigate the fragmented digital-asset landscape with confidence. We are a Series-A company, backed by tier-1 crypto and non crypto investors: Point Nine, BlueYard, Tim Draper, Alven, Aave, Consensys, Outlier...

Cryptio Cryptio is an enterprise-grade crypto back-office platform. Our software helps financial institutions, corporates and crypto-native companies navigate the fragmented digital-asset landscape with confidence. We are a Series-A company, backed by tier-1 crypto and non crypto investors: Point Nine, BlueYard, Tim Draper, Alven, Aave, Consensys, Outlier...

Stratacent is seeking an experienced Hyperion L2 support who has complete understanding of the standard policy, ownership and implementation of the Incident, Request, Problem and Knowledge Management disciplines for Hyperion Applications and own the delivery of Application operational activities to the Business and IT stakeholders Provide seamless support to...

If you have a passion for technology and thrive in a fast-paced, customer-focused environment, we want to hear from you! Join our client who is a leading global insurance firm dedicated to excellent service and a supportive work environment. Role: L2 Desktop Support Technician Location: Fenchurch Road, London Contract: 6 months Start Date: Immediately ...

Cryptio is an enterprise-grade crypto back-office platform. Our software helps financial institutions, corporates and crypto-native companies navigate the fragmented digital-asset landscape with confidence. We're tackling one of the biggest challenges in crypto right now - building the infrastructure to help institutional adoption. We are a remote-first...

Cryptio is an enterprise-grade crypto back-office platform. Our software helps financial institutions, corporates and crypto-native companies navigate the fragmented digital-asset landscape with confidence. We're tackling one of the biggest challenges in crypto right now - building the infrastructure to help institutional adoption. We are a remote-first...

Cryptio is an enterprise-grade crypto back-office platform. Our software helps financial institutions, corporates and crypto-native companies navigate the fragmented digital-asset landscape with confidence. We're tackling one of the biggest challenges in crypto right now - building the infrastructure to help institutional adoption. We are a remote-first...

Palta is a multi-product tech platform developing several mobile apps focused on health and well-being with a combined audience of more than 60 million monthly active users. Our portfolio includes such successful companies as Flo (global leader in female health), Simple (a nutrition and wellness app with over 15m downloads), Zing (personal fitness trainer),...

**Why Cado Security** We are building a software platform to re-invent how people respond to cyber-attacks. Come help us build it! We are an early stage fast-growing company with share options and a competitive salary. We can offer you a great mission, diverse work, and a super-friendly team. **Responsibilities** As our first Support hire at a fast...

What youll do : Work with customers to troubleshoot and resolve complex software issues. Focus on code-related areas. Reproduce issues, replicating customer environments as needed Document issues and contribute to our internal team documentation Collaborate with Engineering as needed to provide solutions Provide Root Cause Analysis when requested ...

What youll do : Work with customers to troubleshoot and resolve complex software issues. Focus on code-related areas. Reproduce issues, replicating customer environments as needed Document issues and contribute to our internal team documentation Collaborate with Engineering as needed to provide solutions Provide Root Cause Analysis when requested ...

Customer Service Technical Specialist - High Wycombe, Buckinghamshire. They are seeking a Customer Service Technical Specialist to join their dynamic team, ensuring that their cutting-edge technology solutions are functioning optimally for clients and integrator partners. The role is a blend of L2/L3 Technical support and problem management, requiring a...

An exciting opportunity for an experienced Technical Support Analyst to join a US law firm based in London as part of their IT team. This Technical Support Analyst will support the Regional IT Manager with 1st and 2nd line support for c80 users in the London office. You will assist with the office technology workload and ticket queues to ensure all issues...

We are looking for a talented, passionate, and motivated Technical Support Team Lead. About Us and the Role: We recently wrapped up our Series C, where we secured $100M in funding for our Cybersecurity Software Solutions. Our solutions are built for the mid-market and thus experiencing dramatic growth! Coro started in Tel-Aviv, Israel and is also...

need occasional travel across Europe. Role: • Build an end-to-end support process for a Restaurant Platform, starting with a Point of Sale system. This will include liaising with internal development teams and an outsourced L1/L2 team. • Vendor Management of the outsourced L1/L2 support desk; ensuring SLA compliance & continuous improvement. • Take...

Exciting Opportunity: We are looking for a skilled Technical Support Analyst to join a reputable US law firm located in London within their IT team.Provide 1st and 2nd line support to around 80 users in the London office.Handle office technology workload, manage ticket queues, and ensure prompt resolution of all issues.Responsibilities include user setup,...

Overview of the role:Job SummaryThe Desktop Support Engineer L2 will be responsible for providing advanced technical support to end-users. This role involves troubleshooting hardware and software issues, configuring, and maintaining IT equipment, and ensuring a smooth operation of IT services. The L2 support engineer will handle more complex issues that are...