Operations Administrator
2 weeks ago
Manheim Vehicle Services is an evolving business supporting customer de-fleet, multiple remarketing channels and a complete range of vehicle preparation services including wholesale and retail ready. This requires an agile and responsive support function able to manage a variation of customer requirements. As we develop the range of services delivered and expand our customer base, the support team need to ensure we deliver these services within SLA and to a very high standard.
Team members are responsible for ensuring all customer defined requirements are delivered ensuring operational and customer service excellences are met at all times.
**Scope of Role**:
The Operations Administrator role requires strong administrative skills and the ability to prioritise effectively.
This role is a varied position encompassing both office administration and yard operational activity. This role involves outdoor working as well as office duties, and physical fitness is essential due to being required to actively move across site, get in and out of cars, safely driving vehicles, and moving items to correct locations.
The yard operation covers 650 acres and is divided into 3 core functions, Inbound, Movements and Outbound. The role of an operational administrator supports across all functions.
To be responsible for the safe and efficient movement of vehicles whilst on-site, and any other activity reasonably required depending on the specific customer defined process.
**Objectives for Role**:
- Ensure any vehicle records are updated correctly and accurately on all relevant systems used.
- Ensure all items and vehicles you are looking after are stored in the correct locations and correct manner.
- To carry out any other ad hoc duties as required ensuring the smooth running of administration and inventory processes.
- To observe all health and safety rules and take all reasonable care to promote the health and safety at work for others.
- To drive in a correct and professional manner in line with site rules and HSE requirements and treat all vehicles with respect.
- To ensure you conduct yourself in calm and courteous manner whilst dealing with customers and team members.
- To drive any vehicles as instructed by your line manager for which you are licenced to drive.
- To ensure Quality Control checks are carried out in managed time frame.
**Skills, Knowledge and Experience**:
- Must have strong communication skills, communicating effectively with colleagues and giving clear instructions where appropriate.
- Able to demonstrate good time management with the ability to prioritise the workload and work to deadlines.
- Able to cope well under pressure in a very busy atmosphere whilst ensuring attention to detail is maintained at all times.
- Compliant with use of handheld and tablet technology.
- Computer Literate, compliant understanding of CAMS.
- To have a basic knowledge of HSE legislation.
**STRICTLY NO AGENCIES PLEASE**
We work with a carefully selected set of recruitment agencies and we're not looking to add to our PSL.
We do not accept unsolicited agency CV's sent to the recruitment team or directly to the hiring manager. We will not be responsible for any fees related to unsolicited CV's.
**#INDAR**
Cox Automotive is the world’s largest automotive service organisation. We
provide dependable solutions that improve performance and profitability
throughout the vehicle lifecycle to manufacturers, fleets, and retailers.
Our businesses are organised around our customers’ core needs across vehicle
solutions, mobility, remarketing, funding, and retail.
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