Apprentice Telecoms Support Administrator

2 weeks ago


London, United Kingdom Comms Circle Limited Full time

**Company Overview**

Comms Circle Limited is a leading provider of telecommunications solutions in the UK. With a focus on innovation and customer satisfaction, we strive to deliver cutting-edge services tailored to the needs of businesses and consumers alike. As we continue to expand our reach and offerings, we are seeking an Apprentice Telecoms Support Administrator to join our team.

**Position Overview**

We are seeking a highly organized and proactive individual to join our team as an Apprentice Telecoms Support Administrator. In this role, you will be responsible for providing administrative assistance in managing our telecommunications systems. You will work closely with our Support department to ensure seamless communication services across the organisation. This role offers a unique opportunity to gain hands-on experience and training in telecommunications while working towards an industry recognised apprenticeship qualification. The programme will allow you to kick-start your career in an industry that is constantly evolving, dynamic and transformational.

**Key Responsibilities**

**Administrative Support**: - Processing new mobile requests and ordering hardware equipment for customers. - Setting up new customer accounts. - Maintain accurate records of telecommunication assets, contracts and service agreements. - Prepare and organise necessary paperwork, contracts and documents. Customer Service: - Deliver exceptional customer service by promptly addressing customer enquiries and concerns. - Maintain a positive and professional demeanor when interacting with clients and colleagues.

**Documentation and Reporting**: - Keep accurate records of customer interactions on the CRM database. - Generate reports on telecom usage, expenses and performance metrics for management review as needed.

**Requirements**:
Proven experience in a similar role, preferably within telecommunications or IT support. - Strong interest in technology, telecommunications, and IT. Experience in the Telecoms industry would be an advantage. - Excellent problem-solving and analytical skills. - Good communication and interpersonal skills. - Ability to work well independently and as part of a team. - Willingness to learn and develop new skills.

**Preferred Qualifications**

University Degree BSc Hons. Higher National Diploma or similar. - GCSEs (or equivalent) in Maths, English and Science. (Grade 4/C in Math’s & 5/C in English GCSE) - A previous apprenticeship program in a similar or relevant field will be considered

**Training & Development**

Participate in training programs and courses to develop technical skills and knowledge in telecommunications and IT. - Work closely with experienced industry professionals to learn best practices and industry standards. - Take initiative to expand expertise through self-study and research on new technologies and advancements.

Opportunities for career growth and advancement within the company. - Dynamic and collaborative work environment with a focus on innovation and creativity. You'll be working closely within a team and will be given support and excellent technical training on the products sold.

**Apprenticeship Eligibility Criteria**

**Salary**: From £7.21 per hour

Expected hours: 40 per week

Schedule:

- Monday to Friday

Work Location: In person



  • London, United Kingdom First 360 Apprentice Full time

    **Are you seeking an Apprenticeship in Business Administration?** **Are you interested in working in the recruitment sector?** **Can you easily commute to London, W6 8AF?** Our client has a very exciting opportunity to work as an Apprentice Compliance & Recruitment Officer. They are currently expanding and this is a fantastic opportunity to start as an...


  • London, United Kingdom Zayo Group UK Limited Full time

    **About the company**: For over 15 years, Zayo has been the driving force behind the world's most dynamic and forward-thinking enterprises, helping them pave the way to what's next. With a network that stretches over 16.8 million fiber miles and spans an impressive 141,000 route miles, Zayo is not just in the business of connectivity - they're in the...


  • London, United Kingdom Get Staffed Online Recruitment Limited Full time

    **Business Administration Apprentice** Hours: 30 (Monday to Friday 9am-5pm) Wage: National apprenticeship wage We are looking for a Business Administration Apprentice for our client who runs a successful Estate Agency in London. Job description: - Must have IT skills. - To communicate competently on the telephone and in person with clients, staff, and...


  • London, United Kingdom Mercedes-Benz Apprentice Programme Full time

    **Retail (Parts) Advisor Apprentice** The role of a Retail (Parts) Advisor Apprentice is diverse. You’ll be working both behind the scenes receiving deliveries and at the front desk serving Mercedes-Benz customers. You’ll learn skills in managing stock, merchandising, forecasting and analysing purchasing habits, as well as developing your ability to...


  • London, United Kingdom Apprenticeship Connect Full time

    **Admin Assistant Apprentice** **Apprenticeship**: Business Administration Level 3 **Working hours**:9am - 5pm, Monday to Friday **Start date**: Jan/Feb 2024 **Location**: Woolwich **Pay**: £14,000 P/A **Requirements**: - Making phone calls and receiving calls. - Processing and calculating weekly time sheet hours. - Inputting hours on spread sheet...

  • telecoms lawyer

    2 weeks ago


    London, Greater London, United Kingdom Kinsella Legal Full time

    TELECOMS LAWYERc. 2-7 YEARS' PQE GLOBAL TELECOMS & MEDIA GROUPCENTRAL LONDON & HYBRIDWe are working on a very exciting new role with one of the world's biggest names in enterprise level connectivity, communications and media. To support international expansion they are looking for a talented lawyer with previous experience in the Telecoms industry to join...


  • London, United Kingdom ProspectAware Full time

    **About the company**: ProspectAware is a leading marketing agency for the technology industry. ProspectAware helps customers accelerate their sales strategies by positioning their sales teams directly in front of the people they need to sell to. Their clients consist of the world’s largest and most successful technology providers such as Amazon, Cisco,...

  • Specialist Advisor

    4 weeks ago


    London, United Kingdom Digital Catapult Full time

    **Description**: **Purpose of the role** The UK Telecoms Innovation Network (UKTIN) is an ambitious £10 million venture from the UK Department of Science Innovation and Technology (DSIT) to set up and deliver a body which will act as a national and international ‘front door’ to support innovative new companies and the wider telecoms ecosystem to access...


  • London, United Kingdom Apprenticeship Connect Full time

    **School Business Administration Apprentice** **Apprenticeship**: Business Administration Level 3 **Start date**: April 2024 **Working Hours**: 7:30am - 6pm (will vary in shifts) **Location**: London, W10 **Pay**: £15,000 per annum Are you looking to start a career in Administration? This is an exciting opportunity for someone looking to begin their...


  • London, United Kingdom Babcock Training Full time

    Gloster MEP have a fantastic opportunity for someone who is proactive, organised and has a can-do attitude, to join their team as an Apprentice Administrator with reception duties. To be a successful Receptionist/Office manager at Gloster MEP Ltd, you will take a proactive approach in building relationships with all staff and suppliers. You will be highly...


  • London, United Kingdom Roman Catholic Archdiocese of Southwark (RCAOS) Full time

    **Role Summary**:We are looking to recruit an apprentice to join the Diocesan Central Services Team, based in Bowen House, 59 Westminster Bridge Road, London, SE1 7JE. The role involves general administrative work with a focus on reception and switchboard, meeting and greeting people at the door; answering the phone and forwarding calls and messages; making...


  • London, Greater London, United Kingdom Kinsella Legal Full time

    SENIOR TELECOMS LAWYERc. 6 YEARS' PQE AND ABOVEGLOBAL TELECOMS & MEDIA GROUPCENTRAL LONDON & HYBRIDWe are working on a very exciting new role with one of the world's biggest names in enterprise level connectivity, communications and media. To support international expansion they are looking for a talented lawyer with previous experience in the Telecoms...


  • London, United Kingdom EDA Apprenticeship plus Full time

    Business Sales Administration Apprentice - Wandsworth SW18 BEW Electrical - Wandsworth We are an Electrical Wholesaler with branches around the uk. We carry a vast range and quantity of stock at every branch throughout the network, to service customer needs on a day to day basis. From the simplest cable clip to the most sophisticated structured cabling....


  • London, United Kingdom Bird & Bird Full time

    **Role** Associate / Lawyer **Expertise** Commercial **Job Location** London **Description The firm offers excellent prospects for progression and our culture provides all our people with world-class support to achieve their ambitions and goals. Bird & Bird is committed to maintaining an inclusive work environment and we are an equal opportunities employer....


  • London, United Kingdom Gloster MEP Ltd Full time

    **Gloster MEP Ltd. is a dynamic, driven mechanical, electrical and public health contractor, well-known in the industry for providing innovative solutions, we have been operating successfully for more than 10 years, with an unwavering commitment to clients and a track record of achieving excellence, through the quality of our work and our drive to grow and...


  • London, United Kingdom Apprenticeship Connect Full time

    **Job title: Junior** **Compliance Administrator Apprentice** Are you looking to start a career in administration? We have a fantastic opportunity working as an administration apprentice at our client’s office in London. This is an ideal opportunity for someone looking to begin a career in administration. This is an apprenticeship role with great...


  • London, United Kingdom Egis in the UK Full time

    As an international player in construction engineering and mobility services, Egis offers a unique global opportunity, combining consulting, engineering, and infrastructure operations. Our capacity for innovation allows us to respond to the challenges of the climate and digital world, offering solutions and recognised expertise in the transport and...


  • London, United Kingdom Egis in the UK Full time

    As an international player in construction engineering and mobility services, Egis offers a unique global opportunity, combining consulting, engineering, and infrastructure operations. Our capacity for innovation allows us to respond to the challenges of the climate and digital world, offering solutions and recognised expertise in the transport and...


  • London, United Kingdom Egis in the UK Full time

    Job Description As an international player in construction engineering and mobility services, Egis offers a unique global opportunity, combining consulting, engineering, and infrastructure operations. Our capacity for innovation allows us to respond to the challenges of the climate and digital world, offering solutions and recognised expertise in the...


  • London, United Kingdom Symmetrical Global Search Pvt Ltd Full time

    Drive Sales / Business Development initiatives to grow Transformation Services business in identified within/across the identified account. Responsible for Sales (Order Booking, Revenue, EBIDTA) targets as per regional Annual Operating Plan (AOP) Key deliverables include Key stakeholder (Internal + External) management and account management, manage and...