Reception/front of House

3 months ago


Billingham, United Kingdom Paralloy & FVC Full time

**Responsibilities**:
**Reception (primary role)**
- To be the face of the business.
- Greet clients and visitors on arrival at Reception and offer refreshments. Inform relevant member of staff of the client/visitor’s arrival.
- Manage the Visitor book.
- Maintain the reception diary and handle bookings.
- Display appropriate branding & certificates in reception area.
- Maintain high housekeeping standards in the front of house.
- Sort post on arrival.
- Receive and sign for parcels.
- Manage Conference room bookings.
- Organise lunch and refreshments for any meetings in the Conference Rooms if requested from relevant external suppliers when required.
- Ensure the Conference Room is cleared after meetings.

**Switchboard**
- Operate the telephone system.
- Answer calls promptly and professionally, ensuring calls and messages reach their correct destination.

**Travel (Visitors and Staff)**
- Handle staff travel requests via our corporate travel agents or direct with suppliers. This can be, Flights, Hotels, Taxi’s, Airport Parking, & Hire Cars.
- Order Taxis for visitors as required.

**General**
- Maintain all necessary stocks for the ground floor kitchen tea, coffee, milk etc, including food, toiletries and kitchen supplies.
- Order stationery when required.
- Raise Purchase orders for repeat items including standard consumables, rentals, direct goods and services (Bought outs)Attending meetings when request to provide minute taking
- Any other ad hoc admin support as required.
- To provide a pleasant working environment for staff and visitors.

**Requirements**:

- Excellent communication skills, both written and verbal
- Experience within a similar role
- Highly organised and able to stay calm under pressure.

**Job Types**: Full-time, Permanent

**Salary**: £22,126.00-£23,088.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Free parking
- Life insurance
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Billingham: reliably commute or plan to relocate before starting work (required)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person


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