Culinary Operations Manager

5 days ago

Billingham, Stockton-on-Tees, United Kingdom WSH Group Full time
Job Description

We are seeking a highly skilled and experienced Culinary Operations Manager to join our team at WSH Group. As a key member of our culinary team, you will be responsible for leading the development and implementation of our culinary strategy, ensuring that our food service operations meet the highest standards of quality, safety, and customer satisfaction.

Key Responsibilities:
  • Menu Planning and Execution: Develop and implement menus that meet the needs and preferences of our customers, ensuring that all dishes are prepared to the highest standards of quality and presentation.
  • Employee Management: Recruit, train, and supervise a team of chefs, cooks, and front-of-house staff, providing guidance, coaching, and performance feedback to ensure that they are equipped to deliver exceptional customer service.
  • Inventory and Cost Control: Monitor and manage inventory levels, ensuring that we maintain optimal stock levels and minimize waste, while also controlling costs and ensuring that we meet our financial targets.
  • Customer Relations: Develop and maintain strong relationships with our customers, understanding their needs and preferences, and ensuring that we deliver exceptional customer service that meets their expectations.
  • Health and Safety Compliance: Ensure that all food safety and health and safety regulations are met, and that our kitchen operations are compliant with all relevant laws and regulations.
  • Budget and Financial Management: Develop and manage kitchen budgets, ensuring that we meet our financial targets and that our operations are financially sustainable.
  • Menu Development and Innovation: Stay up-to-date with the latest culinary trends and developments, and incorporate new ideas and concepts into our menus to ensure that we remain competitive and innovative.
  • Compliance and Documentation: Maintain accurate records of inventory, orders, and food preparation processes, and ensure that all regulatory requirements are met.
Requirements:
  • Proven Experience: A minimum of 5 years' experience in a senior culinary role, with a proven track record of success in menu planning, inventory management, and employee supervision.
  • Culinary Skills: Excellent culinary skills, with a deep understanding of food safety and health and safety regulations.
  • Leadership and Team Management: Strong leadership and team management skills, with the ability to motivate and inspire a team of chefs, cooks, and front-of-house staff.
  • Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to develop and maintain strong relationships with customers, staff, and suppliers.
  • Food Cost Management: Proficiency in food cost management, with the ability to control costs and ensure that we meet our financial targets.
  • Knowledge of Food Safety and Health and Safety Regulations: A deep understanding of food safety and health and safety regulations, with the ability to ensure that all kitchen operations are compliant with all relevant laws and regulations.
  • Ability to Adapt and Work in a Fast-Paced Environment: The ability to adapt and work in a fast-paced environment, with a high level of energy and enthusiasm.

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