Customer Service Advisor

3 weeks ago


Manchester, United Kingdom Network247 Full time

*Salary:* £21,489.81 - 21,489.81 per year
*Reference:* CC\_MANCHESTER 2.3
We’re recruiting for Customer Service Advisors to earn £21,489.81 per annum.
*Customer Service Advisor benefits:*
- Annual salary of £21,489.81
- *23 *days’ holiday *(rising to 27)* with the opportunity to buy extra leave
- Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks
- Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
- Excellent public transport links
- Secure, free onsite car parking
- Full and part time roles available
- Daytime, evening and night shifts available
- Training is included to prepare you for this role

*Customer Service Advisor role:*
- Providing advice and guidance by phone, questioning non-compliance and encouraging people to make better choices.
- Updating and maintaining required records and systems
- Raising required documents for non-compliance reporting to External Agencies
- Accurately processing notifications and enquiries in relation to electronic monitoring
- Dealing with specific requests for compliance and generating witness statements
- Liaising with colleagues from throughout the business as well as external agencies

*Customer Service Advisor pay:*
£21,489.81 per annum.

50

**Job Types**: Full-time, Permanent

**Salary**: £21,489.81 per year



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