Phlebotomy Training Officer

3 weeks ago


Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full time

We require enthusiastic Phlebotomists with at extensive demonstrable phlebotomy experience to work as part of our team within the hospital during the week. There will also be an expectation to work flexibly on Saturday, Sunday and Bank Holiday mornings if the need arises.

You will be part of a team providing a valuable support function for the entire hospital collecting blood samples from Inpatients on Derriford’s wards. Applicants must have a basic general education and proven knowledge of phlebotomy; excellent communication skills, be able to deal with patients and staff with tact and diplomacy; and the ability to work under pressure.

**Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.**

Responsible for the training of all phlebotomists.

To supervise, mentor and support Assistant Technical Officers working within the Phlebotomy service.

To collect specimens of blood from UHP inpatients and patients attending two outpatient departments, including Oncology.

To ensure samples and request forms match with the patient and are labelled correctly for delivery to the Pathology Directorate.

To assist the Phlebotomy Manager in the day-to-day running and development of the service to meet the needs of the users.

We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure.

Work with the Phlebotomy manager to ensure the service is organised and staffed appropriately to deliver patients samples to the department in a timely manner.

Responsible for the organisation of booking phlebotomy-training sessions.

Organise effective and timely training programmes for staff employed both in UHP, NHS Trusts and other healthcare providers.

Work with the Phlebotomy manager to ensure quality standards including, sampling technique, collection equipment, patient identification and Health & Safety are practiced according to departmental and Trust policies.

Work with the Phlebotomy Manager to ensure the service is organised and staffed appropriately to deliver patients samples to the department in a timely manner.

Leading by example ensure that all those responsible to the post holder dress and act in a professional manner at all times.

Deputise for the other supervisory staff in their absence.

Maintain staff rotas, including weekend and Bank Holiday rotas.

Ensure the training of all Phlebotomy staff is effective and documented in their training logs, which will be reviewed on a regular basis.

Ensure that all staff are appraised on an annual basis.

To ensure that all staff meet the necessary standards of speed, quality and accuracy, appropriate to the level of experience and training within the Phlebotomy department.

Ensure that staff for whom you are responsible receive induction and training as per departmental and Trust policy. This includes ensuring contemporaneous completion of all induction and training records.

Provide advice on the collection of specimens for the Laboratory

Participate and contribute to the Department’s programme of continuous service review in accordance with internal and external quality systems and within the Trust’s framework of continuous quality improvement. This will include audit, corrective action, preventative action and improvement processes.

Ensure the promotion, identification and implementation of efficiency measures within the section. Work with technical leads in the other sections to ensure that any efficiency measures identified within the Department are implemented.

To attend any training courses, as directed. These may be either Trust led or external to the Trust.

To ensure stock control within the Section. Ensure that these stock levels are maintained and that all storage areas are safe and tidy.

To ensure the accurate maintenance of all records pertaining to the activities of the Section.

Working with senior laboratory staff, including the Quality Manager, assist in the formulation of all standard operating procedures, protocols and policies within the section, and ensure that they are maintained, reviewed and updated when necessary.

Assist in implementing any procedural changes required by the Departmental Manager and disseminate information relating to them.

Record and monitor staff sickness leave and undertake return to work interviews in accordance with current policy.

Undertake basic HR functions within the area


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