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Home Administrator

7 months ago

Pontypridd, United Kingdom The Hollies Care Home Full time

**Business Administrator**
- Ensure that the overall administration is delivered at a high standard
- To ensure that any telephone calls received are taken and answered promptly to the highest standard
- Maintaining the petty cash, cash card, personal allowance recording all disbursements and actioning reclaims to maintain the float, Ensuring monthly audit of reconciliation spreadsheet/paperwork and producing a monthly report for submission to Central Support Office.
- Ensure that all comply with Company policies and procedures
- Ensure that all admissions documentation is accurate and all necessary funding is agreed prior to admission and is entered in a timely manner on to the relevant database & information system.
- Liaising with all head of departments prior to admission and welcome packs are issued.
- Ensure all external reports are submitted to governing bodies and comply with GDPR policies.
- Ensure that all records for the team are accurate and maintained this includes annual leave and provide this information to management when required both the Home Manager and Human Resources Consultant as and when required.
- Ensure that all records for the team are accurate and maintained this includes sickness, return to work are complete and provide this information to management when required both the Home Manager and Human Resources Consultant as and when required.
- Manage induction paperwork ensuring recruitment process are adhered to.
- Attend all training as required and be responsible for own personal development
- Ensure all new employee information is compliant and has required, references, DBS and other paperwork prior to commencement and all is recorded correctly paper based and electronically.
- Ensure all existing employee information is compliant and has up to date information required and remain compliant with any contractual changes, HR related documents, financial records.
- Ensure all admissions and discharges are recorded promptly and accurately, reflecting on all occupancy records.
- Ensure that all purchase orders are completed accurately and correctly authorized within budget
- Maintain records of all orders and invoices submitted for reconciliation and payment to the finance team to allow prompt and accurate responses to enquiries whilst ensuring that all financial arrangements comply with Company policies and procedures
- Ensure that all information of confidential nature is not divulged to third parties adhering to GDPR policy and encouraging GDPR best practice throughout the home.
- Maintain accurate payroll records and ensure relevant payroll paperwork is complete
- Maintain timeclock software and any additional third party software required for ensuring the home runs smoothly
- Supporting residents and the family as required which relate to the home
- Maintain QA’s reports are submitted in a timely manner
- Supply additional support to home manager/regional team if and when required
- To carry out any archiving and maintaining all records are kept within the appropriate time frame
- To actively engage with residents in conversation and meaningful occupation related to their lifestyle choices at a level and pace that values the individual and respects their dignity and communication differences

To respond in a timely way to residents who are distressed (calling out, calling for help, knocking or making noises that suggest the need for support) or seek assistance if you feel unable to respond appropriately
- GCSE’s grade C or above or equivalent in English and Maths
- Preferable experience of bookkeeping and office administration
- Preferable experience of accounts payable and receivable
- Preferable experience of payroll functions and procedures
- Preferable experience of working with budgets
- Preferable experience working in a team
- Preferable experience with working in a care home
- Preferable financial knowledge of petty cash
- Ability to maintain a high level of accuracy in preparing and entering financial and payroll information
- Bookkeeping skills
- Decision making skills
- Attention to detail and high level of accuracy
- Excellent written, non-verbal and verbal communication skills
- Reliable and punctual
- Able to adapt to change
- Approachable
- Confident
- Diplomatic
- Enthusiastic
- Flexible
- Influencing skills
- Listening skills
- Negotiating skills
- Patient
- Positive attitude
- Self-motivator
- Flexible approach to working hours - able to work outside of normal hours.
- Ability to promote a professional image for the company at all times
- Ability to travel to other homes where needed for training / support

**Salary**: £12.50 per hour

Expected hours: 37.5 per week

**Benefits**:

- Company pension

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Pontypridd: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (requir