Commercial Excellence Lead

3 weeks ago


Sunderland, United Kingdom DB Arriva Full time

Arriva is one of the largest transport services organisations in Europe, employing some 46,000 people and delivering more than 1.2 billion passenger journeys across 14 European countries every year.

Arriva’s commercial function is underpinned by three key principles, namely consistent client centricity, delivery of sustainable and profitable growth, and continuous improvement and learning.

Within our business, local operating units retain accountability for their commercial performance (covering pipeline development, creating bid content, mobilisation and delivery of contracts), while the central commercial team takes a portfolio view and acts in both a challenge and support role.

**About the role**

As our Commercial Excellence Lead you will design, plan and inspire a transformation in commercial performance by effectively leveraging the expertise and knowledge that exists across the whole Arriva group, while at the same time retaining an external and future focus, ensuring our commercial offering meets the needs of our clients both today and tomorrow.

You will challenge as well as support, develop and deploy appropriate processes, setting appropriate standards and monitoring performance consistently and transparently, enabling the Arriva management board to demonstrate credible oversight and control of commercial performance to shareholders, and to support portfolio optimisation strategy and associated allocation of capital and other resources.

You will be responsible for the definition and delivery of company-wide commercial excellence priorities; leading, planning and orchestrating a commercial transformation agenda to improve Arriva’s competitiveness, client relationships, and ultimately delivering sustainable and profitable growth.
- Roll out and embedding of a consistent approach to key account management
- Design and implementation of commercial policy and process
- Assessing and improving group-wide commercial capability
- Creation of an innovation and best practice framework

**About you**

You can demonstrate a successful track-record of prior leadership experience across the end-to-end commercial lifecycle, including business development, bidding, transaction, mobilisation and delivery.

Experience of transformation change programme leadership, project and programme management skills and possess strong verbal communication skills are essential, with the ability to influence others both one to one and in wider group, negotiating favourable outcomes. You are confident in your own ability to challenge thinking and gain credibility with senior leaders, across the business and articulate a compelling vision of the organisation’s future.

You are a natural problem solver, competent with data and can use it to understand problems and identify solutions. You can prioritise effectively as well as lead multiple project workstreams concurrently and independently. Previous experience with initiating and maintaining strategic relationships within a matrix-style organisation is vital.

**Our benefits**

In addition to a competitive salary, our benefits for this role include:

- Flexible location - UK (London, Derby, Sunderland) or Europe
- Hybrid working model*
- Generous Pension Plan
- Company car (or cash equivalent) and fuel allowance
- Bonus scheme
- Private medical insurance for you and your family
- 25 days holiday with the option to purchase up to 10 additional days
- "Arriva Village" - our employee rewards and benefits scheme.
- Arriva operate a hybrid working model; a blend of 2 days on-site and 3 days remote/home working.

**Why work for us?**

Our people choose to work for us, and to stay with us, because we’re a great place to work.

At Arriva, we strive to create a culture where we can all be ourselves, where we belong, feel respected and our differences celebrated. We actively seek out and value difference. We want our business to reflect the wide range of communities in which we operate, so we can serve them even better.

You’ll join a great team with these core behaviours at heart:

- One Arriva - We work as one team, ‘together we are Arriva’;
- Great customer experience - We keep our customers happy every day;
- Doing the right thing - We look after our customers, colleagues and the environment, and always put safety first;
- Thinking beyond - We are curious and inspired to think beyond today for an even bigger and better Arriva tomorrow.

Chancengleichheit und selbstbestimmte Teilhabe Schwerbehinderter und Gleichgestellter sowie eine respektvolle Zusammenarbeit sind innerhalb des DB Konzerns fest verankerte Grundsätze. Deshalb werden schwerbehinderte Bewerber bei gleicher Eignung bei bevorzugt berücksichtigt.


  • Commercial Lead

    7 months ago


    Sunderland, United Kingdom RE:GEN Group Full time

    **JOB SUMMARY** Working within the RE:GEN Green team, part of RE:GEN Group, your role will oversee all the commercial functions of varying levels, across all electrical and renewable projects and installations. You will work closely with the operational and technical leads to ensure projects are priced and delivered in an exceptional manor. This role will...


  • Sunderland, Sunderland, United Kingdom Intelligent Employment Full time

    About the Job: Intelligent Employment is looking for a talented Contract and Commercial Manager to join our team and drive commercial excellence in our construction projects.Job Summary: As a Construction Commercial Lead, you will be responsible for leading our procurement efforts, developing purchasing strategies, and managing logistics to ensure successful...


  • Sunderland, Sunderland, United Kingdom Kara Healthcare Full time

    Kara Healthcare: A leading provider of care home services dedicated to delivering exceptional care and support to our residents across the East Midlands and East Anglia. We are committed to quality, compassion, and innovation, setting us apart in the care industry.We are seeking an experienced Excellence in Care Lead to join our dynamic team and help us...


  • Sunderland, Sunderland, United Kingdom Kara Healthcare Full time

    About the OpportunityWe are seeking a driven and ambitious Care Quality Excellence Lead to join our team at Kara Healthcare. This is an exciting chance for a results-oriented professional to lead quality and excellence initiatives in our care homes.Job Title: Care Quality Excellence Lead - Care HomeLocation: North East EnglandSalary: £65,000 per annumJob...


  • Sunderland, United Kingdom DB Arriva Full time

    Arriva is one of the largest transport services organisations in Europe, employing some 46,000 people and delivering more than 1.2 billion passenger journeys across 14 European countries every year. Arriva’s commercial function is underpinned by three key principles, namely consistent client centricity, delivery of sustainable and profitable growth, and...


  • Sunderland, Sunderland, United Kingdom Tombola Full time

    Transform Your Career with TombolaWe are seeking a highly skilled Delivery Director to join our team. As a key member, you will play a pivotal role in maintaining seamless project execution and client satisfaction.About the RoleThe successful candidate will oversee the full cycle of project delivery, ensuring timelines, budget, and quality standards are met....


  • Sunderland, Sunderland, United Kingdom Steer Automotive Group Ltd. Full time

    Career OpportunitySteer Automotive Group Ltd. is a leading name in the sector, renowned for exceptional quality and customer satisfaction. We are excited to welcome a new Vehicle Damage Assessor (VDA) to our Sunderland Commercial site, specializing in Light Commercial Vehicles (LCV) and Heavy Goods Vehicles (HGV).Key ResponsibilitiesProduce accurate repair...


  • Sunderland, Sunderland, United Kingdom Pentland Brands Full time

    Pentland Brands - Job OpportunityCommercial Product Manager (Endura)Pentland Brands is a global family business owning iconic active and footwear brands. We value diversity, champion growth, and development. Success is built on teamwork, courage, innovation, and excellence.Job Overview:This role requires you to act as the commercial lead for the Endura brand...


  • Sunderland, Sunderland, United Kingdom Sacco Mann Full time

    Job Title: Commercial Litigation SpecialistSacco Mann is a leading authority in dispute resolution law, with a rich history and unwavering commitment to exceptional service.This role involves handling a wide range of cases in both the High and County Courts, including contract disputes, contentious probate, landlord and tenant disputes (commercial and...


  • Sunderland, Sunderland, United Kingdom NRG Resourcing Ltd Full time

    We are looking for a Commercial Electrical Designer to join our team at NRG Resourcing Ltd. As a Commercial Electrical Designer, you will be responsible for designing and developing commercial electrical systems for solar PV and battery storage solutions.About the Company:NRG Resourcing Ltd is a leading provider of renewable energy solutions, with a focus on...


  • Sunderland, Sunderland, United Kingdom Kara Healthcare Full time

    Job Title: Director of Quality ExcellenceAbout Us:Kara Healthcare is a leading provider of care home services dedicated to delivering exceptional care and support to our residents. Our commitment to quality, compassion, and innovation sets us apart in the care industry.Role Overview:As the Director of Quality Excellence, you will play a crucial role in...


  • Sunderland, United Kingdom TROO LTD Full time

    **Overview.** Troo are a successful energy consultancy committed to delivering exceptional customer experiences. We believe in putting our customers at the centre of everything we do, and we are dedicated to continuous improvement in our customer service and satisfaction. As we strive for excellence, we are seeking a strategic and customer-focused leader to...


  • Sunderland, Sunderland, United Kingdom Intelligent Employment Full time

    Job DescriptionWe are seeking a highly skilled Commercial Contract Manager to join our team at Intelligent Employment.The successful candidate will play a crucial role in managing the procurement process for large industrial construction projects. Key responsibilities include developing purchasing strategies, negotiating contracts, and ensuring timely...


  • Sunderland, Sunderland, United Kingdom Kara Healthcare Full time

    **Job Title:** Operational Excellence DirectorKara Healthcare is seeking a skilled Operational Excellence Director to lead our quality assurance efforts in our care homes. This role requires a strong analytical mindset and excellent leadership skills.The successful candidate will be responsible for developing, implementing, and monitoring quality assurance...


  • Sunderland, Sunderland, United Kingdom Hays Travel Ltd Full time

    Job Summary: Hays Travel Ltd seeks a Commercial Relationship Builder to enhance its partnership with suppliers. As a key member of our team, you will be responsible for developing and maintaining relationships with suppliers to increase sales levels and maximise earning potential. Your primary focus will be on negotiating commercial terms, identifying...

  • Commercial Assistant

    2 months ago


    Sunderland, United Kingdom CV-Library Full time

    The aim of this role is to pro-actively support team members in the day to day management and development of existing/new supplier relationships, aim is to increase sales levels as well as identifying product. Maximise our earning potential for the Group by negotiating the best commercial terms along with additional marketing and funding support from our...

  • Commercial Assistant

    2 months ago


    Sunderland, United Kingdom Hays Travel Ltd Full time

    The aim of this role is to pro-actively support team members in the day to day management and development of existing/new supplier relationships, aim is to increase sales levels as well as identifying product. Maximise our earning potential for the Group by negotiating the best commercial terms along with additional marketing and funding support from our...


  • Sunderland, United Kingdom Hays Travel Ltd Full time

    About the RoleWe are seeking an experienced Commercial Travel Development Manager to join our team at Hays Travel Ltd. As a key member of our commercial department, you will play a crucial role in developing and maintaining strong relationships with our suppliers to drive business growth.Job DescriptionNegotiate commercial terms with suppliers to ensure...


  • Sunderland, Sunderland, United Kingdom Intelligent Employment Full time

    About the RoleWe are looking for a highly skilled Commercial Project Manager to lead our procurement efforts in the EU and the UK. The ideal candidate will have a strong background in contract management, excellent communication skills, and the ability to work effectively in a team environment.In this role, you will be responsible for developing and...


  • Sunderland, Sunderland, United Kingdom Sunderland GP Alliance Full time

    About the RoleWe are seeking a highly motivated and experienced individual to fill the position of Asset Management Lead at South Tyneside and Sunderland NHS Foundation Trust. This is an exciting opportunity to join our team and contribute to the delivery of high-quality healthcare services.Key Accountabilities:Manage resources effectively to achieve...