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Customer Service Scheduler

4 weeks ago

Gateshead, United Kingdom Hays Specialist Recruitment Limited Full time

Permanent - Customer Service Scheduler - Monday - Friday - Office based - up £23,500 - Gateshead
**Your new company**
Are you looking for a new role and to be part of a well established company? Hays Recruitment is delighted to be working exclusively on a Customer Service Scheduler role.
This is a well established organisation who can offer a successful career with great company culture.
**Your new role**:

- Manage, monitor and prioritise the daily schedules of field-based Engineers
- Track and source parts for deliveries
- Liaising with warehouse to source parts for devices
- Providing customers with Engineers arrival times and delays
- Liaise with 3rd party suppliers
- Assisting customers with simple user fixes over the phone
- Various administrative duties
**What you'll need to succeed**:

- Experience of working in a customer focused environment
- scheduling and diary management experience.
- Strong organisational and communication skills
- Ability to multi-task and work well under pressure
- Excellent time management skills
- Experience of working with Microsoft Office including excel, teams, outlook, word
**What you'll get in return**:

- 23 days holiday plus bank holidays, rising to 28 days
- Stakeholder pension scheme
- Benefits hub
- Healthcare cash plan
- Cycle to work scheme
- Life Assurance
- Permanent
- £21,500-£23,500 based on experience.
- Monday - Friday working
**What you need to do now**
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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