Customer Service Trainee

3 days ago


Gateshead, United Kingdom FIRST Full time

**Salary**: £13,000 per year

**Benefits**:

- Casual dress
- Company events and pension
- Flexitime and work from home options
- Free and on-site parking
- Referral program

Schedule:

- Flexitime, Monday to Friday
- Must be able to commute or relocate to Newcastle upon Tyne

Customer Service Trainee - Newcastle upon Tyne

Start your career in a dynamic and growing business with endless progression opportunities. Join us in a friendly and results-oriented environment, and earn £250 per week while gaining valuable experience and a customer service qualification.

**Responsibilities**:

- Work with referral partners to recruit learners for FIRST projects
- Track and monitor referrals and ensure successful enrollments
- Attend recruitment events, networking events, and career fairs
- Monitor learners' progress towards contractual targets
- Provide feedback to referral partners and maintain learner engagement
- Distribute marketing materials and post on social media for recruitment purposes
- Complete any additional tasks required for FIRST projects
- Complete safeguarding and PREVENT training
- Stay up-to-date with education and training guidelines relevant to FIRST programs

Qualification:

- Customer service qualification
- Safeguarding and PREVENT training
- In-house training provided by the employer
- Apprentices must achieve Level 1 English and Maths and take the test for Level 2 prior to taking their EPA

Career Progression:

- Full-time role with the company upon completion of the apprenticeship

Join us today and kickstart your career as a Customer Service Trainee

**Job Types**: Full-time, Permanent, Apprenticeship

**Salary**: Up to £13,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Flexitime
- Free parking
- On-site parking
- Work from home

Schedule:

- Flexitime
- Monday to Friday

Ability to commute/relocate:

- Gateshead, NE8 1AN: reliably commute or plan to relocate before starting work (preferred)

Work Location: Hybrid remote in Gateshead, NE8 1AN



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