Medical Secretary

5 months ago

Leeds, United Kingdom Leeds Teaching Hospitals Full time

**The post-holder will**: Work as part of a team to ensure that all clinical correspondence is completed in a timely manner to allow patients to move through their pathway without any delays Work with secretarial team and Consultants and their medical teams. Manage their workload in line with departmental requirements or as identified by the Senior Medical Secretary. Deal with patient enquiries. Knowledge, Skills and Experience Required Qualifications Audio typing/Word Processing Skills (RSA II) or equivalent experience (essential) GCSE Grade C or above English and Maths (or equivalent e.g.

Core Knowledge and Understanding See Knowledge/Skills and Experience above. 8. Principal duties and areas of responsibility Clinical Correspondence & Support to Clinical Services Typing/proof reading clinical correspondence relating to outpatient and inpatient attendances and other patient related correspondence on behalf of the consultant and clinical teams. Use a range of IT skills to support the clinical work of the consultant e.g.

use of databases and spreadsheets to monitor test results for patients. Support administrative process as deemed appropriate by the Senior Medical Secretary and PSC. To support the clinical teams in the delivery of excellent patient care by actively working with colleagues and other departments to ensure that all patients registered within the service are proactively supported through their patient journey. Any other general administrative duties associated with the consultant/clinical team outpatient and inpatient workload.

Answer phone calls and deal with enquiries relating to patients and clinical work from a variety of sources, directly resolving where possible or transferring to appropriate personnel. Liaise with GPs, hospital staff and others on behalf of consultant in relation to clinical workload. Maintaining an effective administration service Together with colleagues to deputise for the Senior Medical Secretary in cases of absence to ensure departmental standards are maintained In conjunction with other team medical secretaries and under the supervision of the senior medical secretary to work collectively as a team proactively planning workloads to meet different deadlines and timescales. Provide guidance to clerical support officers as necessary.

Ensure that health records are tracked on entering and leaving the Department and stored in an appropriate manner in line with Trust Policy and patient confidentiality. Ensure that health records are maintained to a high standard at all times. All documentation and investigation results must be securely filed in the correct section in chronological order. Support Data Quality Indicators by ensuring that patient information is accurate and updated on relevant paper and computerised systems.

Access information systems to obtain clinical information as required by the medical teams including investigation results or other information e.g. from results server, PPM or WinDIP Work as part of the team to ensure that all phone calls are answered within the department during core office hours. Provide information to Senior Medical Secretary/PSC/Assistant PSC, as appropriate, relating to workload and work outstanding. Provide cover for other team secretaries/clerical staff when on annual leave or sick leave.

Additional duties Any other duties that from time to time may be deemed necessary by the Trust/CSU that are commensurate to the role.

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