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Junior Hotelier Apprenticeship

4 months ago

Edinburgh, United Kingdom Rocco Forte Hotels Full time

The Balmoral is located at Edinburgh’s most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel’s majestic clock defines the city’s skyline and since the day we opened in 1902 it has run three minutes fast to ensure our guests will never miss their train.

**The Position**

**Job Overview**
We are delighted to offer the opportunity to join The Balmoral’s Apprenticeship Programmes and become a Hospitality Professional. We are currently seeking enthusiastic individuals to join our team. We are looking to recruit for our fantastic 2 year Hospitality Professional Apprenticeship Programme. The programme has been designed for dynamic individuals who are passionate about providing engaging service.

As a Junior Hotelier at The Balmoral you will experience all of the following exciting departments:

- Front Office & Concierge
- Food & Beverage - Restaurants
- Food & Beverage - Bars
- Food & Beverage - Kitchen
- Housekeeping

The Balmoral, a Rocco Forte Hotel in Edinburg offers ours guests the finest hospitality experience in each of our destinations. Each of our properties is individual - each has its own personality, and each is authentic to its city. All are landmarks, both old and new, occupying magnificent buildings in exceptional locations. No one knows the cities and their surrounding areas quite as we do. The Forte family have been in the hospitality business for four generations and in that time have developed a distinctive approach to service and a certain sense of style. Everyone brings their expertise and attention to detail to our guests in a way that is natural and warm. Ultimately, your talent, commitment and pride in your work will make you an integral part of the Rocco Forte family.

Our teams are guided by values of Individuality, Passion & Pride in what you do, Respect, Integrity, Teamwork and Empowerment. We pride ourselves in treating all colleagues with fairness and dignity and ensuring the highest quality standards both for our team members and guests. The Balmoral is an award winning Forbes Five Star Hotel and if you join then an exciting future awaits

**What skills will I learn?**
In addition to gaining valuable exposure to luxury hotel operations, you will enjoy the program

features listed below:

- One week On-boarding to welcome you to the hotel and education on our standards
- A Development Plan to ensure you are constantly growing and progressing
- Full access to all our online and classroom training programmes
- A Balmoral Ambassador will be appointed to help you settle into your role, responsibilities and life as a hospitality professional
- Monthly catch up with our dedicated Quality & Development Manager

**What qualifications or qualities are required?**
- No formal qualifications are required
- A desire to learn and grow in hotel operations
- Excellent communication skills
- An enthusiastic and vibrant personality
- Willingness to take direction and work as part of a team
- Motivation with a the drive to develop your career within the industry
- Legal eligibility to work in the UK

**Apprenticeship Open Day being held on Monday 3rd June 2024 between 10am-12pm and 2pm-4pm**

**Why join us at Rocco Forte Hotels?**
- 29 holidays pro-rata per year
- Occupational pension scheme
- Meals on duty
- £25 per night/per room at any Rocco Forte Hotel
- 50% discount on Food and Beverage
- 25% discounts on Spa treatments & products in the Health Spa
- Discounted laundry service
- Learning and Development Opportunities
- Recognition & Reward Scheme
- Cycle to Work Scheme
- Local Retailer Discounts
- Employee Social Events

£20,000 expected package (salary plus discretionary service charge)