Commercial Administration Associate

5 months ago


Carlisle, United Kingdom Cumberland Building Society Full time

An exciting opportunity has arisen to join The Cumberland as a Commercial Administration Associate, supporting our business customers in Commercial and working within the Commercial Team at an exciting time for The Society.

**The Role**

In this role you will:

- Deal with the on-boarding of new to Society Commercial customers, support existing Commercial customers and deal with general administration.
- Provide support to the Senior Commercial Managers, Commercial Relationship Managers and Business Development Managers.
- Assist with the provision of excellent service to all Commercial customers.
- Aware of and manage the risks in the account opening and general administration process.
- Support the growth and returns in a sustainable manner.
- Work in a collaborative manner alongside colleagues within Commercial and the wider Society.

**About you**

In order to thrive in this fast-paced team, you’ll possess:

- The ability to work to deadlines, working as part of a team and on your own initiative
- Experience of IT based systems, particularly Excel and Word
- Excellent attention to detail and organisational skills

**Experience**
- Likely to have experience of retail, business, or commercial banking.
- Good experience of quality service provision for retail, business, or commercial customers.
- Evidence of performance delivery in safe and sustainable manner.
- Knowledge of risk and regulatory controls required in management of business or commercial customers.
- Experience of working collaboratively across teams internally and externally.
- Strong desire to develop and grow a career in commercial banking.
- Ability to meet SLA’s.

**Location**

**Interested?**

We’re here to create a banking experience that’s kinder to people and planet.

Unlike banks, we don’t have public or private shareholders which means we can invest 100% of our profits back into our business. As a result, our business is purpose-led, financially strong, socially responsible and always focused on our people, planet and communities.



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