Processing Operations Administrator

3 months ago

Coventry, United Kingdom Homes England Full time

**Details**:
**Reference number**:

- 348738**Salary**:

- £24,592 - £28,931**Job grade**:

- Other**Contract type**:

- Permanent**Type of role**:

- Administration / Corporate Support**Working pattern**:

- Full-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Birmingham, West Midlands (England), B1 2AX : Coventry, West Midlands (England), CV1 2GNAbout the job

**Job summary**:
We are currently seeking a dedicated individual to join our Home Ownership team at Homes England. As a vital member of our team, you will be responsible for delivering a full range of operational services that are essential to our mission and in this role, you will play a pivotal part in ensuring the delivery of Homes England’s strategic objectives. You will be the backbone of our frontline operations, ensuring they run smoothly and effectively with some of these activities including managing shared mailboxes, processing customer discharges and deeds via Land Registry and responding to internal and external customers.

**Job description**:
Key Responsibilities:

- Delivering operational services critical to the success of Home Ownership initiatives.
- Supporting the wider business and Mortgage Administrator to ensure alignment with Homes England policies, frameworks, and values. Collaborating with colleagues across the organisation to provide comprehensive support.

Qualifications and Skills:

- Strong organisational skills and attention to detail.
- Excellent communication and interpersonal abilities.
- Ability to work effectively within a team and independently.

**Person specification**:
hilst our day job is to deliver first class customer service to our stakeholders in Home Ownership, you will be used to "spinning several plates" at once and will always be looking for ways to improve and innovate.

You will be comfortable prioritising your own workload and capable of working autonomously.

You will have the opportunity to participate in activities and discussions to help implement new processes, so you will be able to make a real difference to ways of working.

**Benefits**:

- Homes England is an executive non-departmental public body with its own terms and conditions, benefits and pension scheme. We are a government agency working in partnership with the private sector and want to employ and retain great people. In return we offer a range of excellent benefits, some of the key benefits include:

- Holiday - Homes England offers all staff 33 days annual leave per year in addition to 8 statutory bank holidays.
- Working Flexibly - At Homes England we have a strong culture of flexible working and encourage all employees to have a healthy work/life balance. We offer a wide range of potential working patterns, including part time, job share and compressed hours.
- Health and Wellbeing - We offer health screening with Nuffield Proactive Health Clinics, a free Employee Assistance Programme which offers confidential support 24 hours a day, 7 days a week as well as access to Occupational Health.
- Professional Development - At Homes England we are committed to your continued professional and personal development with learning as one of our core values. We pay for one job-related professional membership subscription per year for our employees.
- We also offer an excellent range of family friendly benefits, for example, maternity, paternity, shared parental leave.Things you need to know

**Selection process details**:
**How to apply?**

**Security**

**Selection process details**

For more information on the role, please see the attached Job Description.

Homes England is committed to protecting the privacy and security of your personal data. For further information please refer to our Privacy Notice which can be viewed here:
**Nationality requirements**

**Working for the Civil Service**

Please note this Post is NOT regulated by the Civil Service Commission.

Further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

**Contact point for applicants**

Name: Recruitment Team

Feedback will only be provided if you attend an interview or assessment.**Security**:
- People working with government assets must complete baseline personnel security standard (opens in new window) checks.**Nationality requirements**:
This job is broadly open to the following groups:

- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a

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